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Careers

Travelmarvel is part of the APT Travel Group, proud to be a multi-brand global cruising and touring company, with over 700 team members spread across 8 countries. We have an unwavering commitment to customer service and a passion for innovation. Find out about the wide range of employment opportunities we have on offer.

Our Team

With an ever-increasing range of touring and cruising holidays that encompasses every continent, we're experiencing a significant phase of growth. It's proving an exciting journey, and we're hoping you'll jump on board to help! See all our teams:

  • Customer Service Consultants
  • Sales
  • Marketing
  • Information & Communication Technology
  • Creative
  • Product Development
  • Commercial
  • Finance
  • HR & Learning
  • Operations
  • Procurement
  • Cruise/Tour Directors, Extended Driver/Guides

Current Vacancies

The Service Desk Support Analyst will provide first level desktop, network and business systems support, training and advice to all ATG team members. Responsible for ensuring that a high level of customer service is provided and that support requests are dealt with in a timely and efficient manner.
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Our Customer Relations Manager Oversees and participates in all functions and responsibilities of the Customer Relations Department taking particular responsibility for handling escalations and sensitive or complex files.
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Our Customer Relations Department plays an integral role in increasing customer satisfaction and client retention through the management of the feedback function for the APT group of companies.
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As a Business Development Manager you will be working to achieve sales targets and maximise growth on all products within APT, Travelmarvel and Botanica brands to improve market share and develop strategic relationships with trade partners.
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The role of the Head of Operations is to manage the delivery of the KOWA operation across Australia to ensure quality in all aspects of the Wilderness Tours and Kimberley Lodges. This includes the delivery of all product from the relevant brochures, agreed customer service targets, meeting all budgetary requirements and to participate in the strategic growth of the APT programs.

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We’re looking for the right person to join our experienced Marketing team, and work across email marketing and customer journeys for our multiple travel brands. You’ll work in the exciting new area of email communications and with customer profiling, and will: write and design campaigns, manage subscriber lists, and measure and act on results. You’ll be expected to grow our database, target subscribers with relevant content and messaging, and engage, measure, learn and improve with every campaign.
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The Customer Service Centre is the hub of APT with over 150 passionate travel consultants that love making our customers dreams become a reality. So if you have a passion for travel, enjoy working in a fast paced environment and delighting your customer, then this could be the role for you!

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This role is to provide analytical support to the commercial and product teams, to enable improved reporting, efficiency gains in process, process re-engineering and support pro-active decision making.
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All of our Lodge chefs work a 21 days on/7 days off roster, the relief chef is responsible for covering the lodge chefs week off at two of our wilderness lodges on the Gibb River Road.

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If you are an experienced Cruise Director on the rivers of Europe, with a passion for providing a 5 star guest experience, then this could be the job for you.

APT Europe river cruises include, amongst others, the Rhine, Danube and Rhone rivers.

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If you are an experienced Tour Director in Europe, with a passion for providing a 5 star guest experience, then this could be the job for you. APT runs land tours and city stays through Europe.

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Kimberley Wilderness Adventures, part of the APT Travel Group, is now seeking expressions of interest from experienced Extended Guides for extended touring through the Kimberley and Top End.

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