• I am travelling alone. Is this OK?
• I noticed that a lot of my meals are included. I'm a vegetarian is this going to be a problem?
• Are the flights included?
• What should I bring?
• How do I organise my visa?
• Can any Travelmarvel tour be split at any stage and then rejoined at a laterdate?
• If a single traveller is willing to share a room with another single traveller, but Travelmarvel can't find another single traveller to share the room with, does the single traveller still have to pay the single supplement?
• Do you allow children on your tours?
• Do you have Guaranteed Departures?
• Do you use the same coach in the north and south island of New Zealand?
• Do you pick up or drop off at the airport from any hotel?
• What is the luggage restriction on my tour?
• How many seats are there on the vehicle?
• How much of a deposit is required and by when?
• Are flights included in the price of the tour?
• What is your cancellation policy?
• Are you part of any rewards programs?
• What are the weather conditions, and what should we take to wear at different times of the year in Canada and Alaska?
• What are the passport requirements for travelling overseas?
• What is the average age of people on tour?
• How long is spent in the coach each day?
• Do I need a good level of fitness?
• Do we stop for lunch?
• How often do we stop on tour?
• How much am I required to tip?
• What currency do I need in Europe?
• Will the Cruise Ships have Internet access?
• Do I need vaccinations for the destination I am going to?
• Is it safe to travel to my destination?
  

Q. I am travelling alone. Is this OK?
A. Many passengers travel with Travelmarvel on their own. This means that you will be accommodated in a single room. Alternatively (on many of our tours), you can choose to be matched up with a person of the same gender and pay the twin price. In this instance, accommodation will be in twin-bedded rooms.

Q. I noticed that a lot of my meals are included. I'm a vegetarian is this going to be a problem?
A. Travelmarvel will endevour to cater for all special diets and preferences. Please advise us of your dietary requirements at the time of booking and we will include the information within your booking to ensure you are catered for appropriately. Please note that in more remote locations options may be more limited.

Q. Are the flights included?
A. Flights are generally not included within your tour. Normally, the itinerary will specifically state that flights are included when this is the case. Our reservations staff will be happy to assist you with your flight reservations.

Q. What should I bring?
A. You can download travel information from this website, found under the specific destination area that interests you, on the 'Preparing for your trip' pages.

Q. How do I organise my visa?
A. Whether or not you require a visa will depend on your country of origin and your destination. Please see our "Before you go" documents found within the destinational information on this site, or feel free to ask our staff who will be able to provide you with more information.

Q. Can any Travelmarvel tour be split at any stage and then rejoined at a laterdate?
A. Yes, you can split an escorted tour at any stage and join the same tour at a later stage, however, this must be arranged at the time of booking and there are restrictions that apply to the duration of the tour. (Note: due to some styles of touring this cannot be applied to all of our tours.)

Q. If a single traveller is willing to share a room with another single traveller, but Travelmarvel can't findanother single traveller to share the room with, does the single traveller still have to pay thesingle supplement?
A. This depends on the tour and destination, you do not have to pay the single supplement for Australian and New Zealand Tours, however, you will be required to pay the single supplement for Canada & Alaska and European Tours/Cruises.

Q. Do you allow children on your tours?
A. Yes, however the minimum age is 7 years on our premier escorted tours. Please enquire for further details.

Q. Do you have Guaranteed Departures?
A. Yes Travelmarvel does have guaranteed departures - see the Itinerary / Dates and Prices page on this website for a tour's availability, or it can be advised on enquiry.

Q. Do you use the same coach in the north and south island of New Zealand?
A. Yes, Travelmarvel uses the same coach, tour director and coach driver for both the north and south island.

Q. Do you pick up or drop off at the airport from any hotel?
A. Travelmarvel will only pick up or drop off when accommodation is booked through Travelmarvel, however there are some restrictions that apply to some tours in regards to the number of pick up and drop off options.

Q. What is the luggage restriction on my tour?
A. A 20 kg suitcase, plus a piece of hand luggage, however some tours have further restrictions so please refer specific restrictions for each tour.

Q. How many seats are there on the vehicle?
A. Approximately 44-48 seats, but this varies depending on the style of touring. See individual itineraries for further details.

Q. How much of a deposit is required and by when?
A. Please see Terms and Conditions on this website.

Q. Are flights included in the price of the tour?
A. We can offer air and land only. See individual itineraries for further details.

Q. What is your cancellation policy?
A. Please see Terms and Conditions on this website

Q. Are you part of any rewards programs?
A. No.

Q. What are the weather conditions, and what should we take to wear at different times of theyear in Canada and Alaska?
A. You can download our Travel information for North America, from the "Preparing for your trip" pages of this website.

Q. What are the passport requirements for travelling overseas?
A. The requirements change depending on your destination. Refer to our "Preparing for you trip" page, found within the specific destination information on this website. Most countries have very informative websites that explain their requirements, or contact Travelmarvel or your travel agent for further details.

Q. What is the average age of people on tour?
A. Our clients are generally 50+, but more than age a positive attitude is important in a group situation. We have found ages to be as diverse and varied as the sites and attractions you will see on tour.

Q. How long is spent in the coach each day?
A. Each day's touring will vary, however, you will always get time for sightseeing or personal breaks.

Q. Do I need a good level of fitness?
A. Not really, however you will need to be able to be mobile, and if not mobile, must be travelling with a companion who can assist.

Q. Do we stop for lunch?
A. Yes.

Q. How often do we stop on tour?
A. Varies on the tour and length of distance travelled on the day. See individual itineraries for further details.

Q. How much am I required to tip?
A. Please refer to your "Preparing for your trip" information for each tour.

Q. What currency do I need in Europe?
A. Please refer to your "Quick Facts" information for the relevant currency you will require in each country on the "Preparing for your trip" page.

Q. Will I have Internet access on board the river cruise?
A. Yes, you will have internet access aboard the ms Sound of Music.

Q. Do I need vaccinations for the destination I am going to?
A. You should consult your GP or the Travel Doctor at www.tmvc.com.au for the latest immunisations and medical advice.

Q. Is it safe to travel to my destination?
A. Travel advisories and general tips can be found on this Australian Government Department of Foreign Affairs and Trade www.smarttraveller.gov.au

Do you have a question that hasn't been answered here?

Then contact us and we'll get back to you as soon as possible.