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Temporary Deferment Policies due to COVID19

Deferring Tours and Cruises Departing 01 – 31 August 2020 (still planning to operate as normal)

We have now introduced the following Temporary Deferment policy for tours and cruises until the end of July. Please be clear that these tours have not been suspended but due to the government advice we are relaxing the policy:
Future Holiday Credit – equal to 100% of the value of the booking if paid in full
If not paid in full, the deposit will be held in credit with no fees
Credit is valid for travel on any APT or Travelmarvel tour or cruise up until the end of 2022
Credit will be the gross amount of the booking – no 3rd party fees will be charged (some airline fees may apply)
Credit can be used for multiple bookings if desired for the original traveller
Credit can be transferred to another person, however it is not redeemable for cash

 

North America 2020 Travel – Temporary deferment policy

Bookings* 
o Paid in full for travel within 60 days to Australia and New Zealand
o Paid in full for travel within 100 days to all other International Destinations 


Bookings wishing to postpone/defer their 2020 travel, will have the funds paid less any unrecoverable 3rd party fees including airlines fees,  held as a future holiday credit for use up to 31 December 2022. In addition, we have waivered the APT Travel Group change fee.
If not paid in full, the deposit will be held in credit.  Airlines fees may apply. 
Credit is valid for travel on any APT Travel Group tour or cruise up until the end of 2022 – APT, Travelmarvel or Botanica
Credit can be used for multiple bookings if desired for the original traveller
Credit can be transferred to another person, however it not redeemable for cash.

 
 

All Cancellations

Bookings wishing to be cancelled – departing 01 August 2020 onwards: Normal fees apply as per our terms and conditions.

 
Terms and Conditions 
*Subject to change or withdrawal without notice. Any funds deferred to a new holiday or holiday credit is non-refundable.