The following terms and conditions (‘booking conditions’) form the basis of your contract with Australian Pacific Touring Pty Ltd (‘Travelmarvel’, ‘we’ or ‘our’). Please read them carefully as they set out your and our respective rights and obligations.

Our terms and conditions are divided into two sections – those of a generic nature that are consistent across all Travelmarvel holidays; and those of a specific nature that relate to particular holiday packages.

By asking us to confirm your booking, we are entitled to assume that you have had the opportunity to read and have read these booking conditions; that you agree to them and that you agree to them applying to your holiday arrangements booked with us and which we agree to make, provide or perform (as applicable) as part of our contract with you. References in these booking conditions to your ‘holiday package’ are references to the tour or cruise package you have booked with Travelmarvel. References to “excursions” are references to short trips or tours included or available as part of your holiday package.

Governing Law

These booking conditions are governed by the law in force in Victoria, Australia.

BEFORE YOU BOOK

Price Validity

Published prices are valid at the time of publication but are subject to change. They may be varied by advertising or special offers, or changed after the publication date for any reason, including without limitation, to cover changes in government taxes and charges, exchange rate variations, fuel surcharges, airline charges, a force majeure event or other material increases by suppliers. The most up to date pricing may be found on our website – www.aptouring.com.au. Prices will be confirmed at time of booking and honoured for up to seven days. All holidays are subject to availability at the time of booking.

Please see important information listed under Special Conditions for relevant deposit and final payment terms.

Transfers

Airport transfers are included on the first & last day of the tour package or with pre & post accommodation booked by Travelmarvel. No refund will be given for unused transfers. Transfers cannot be re-routed to other pick-up points or destinations. Passengers who miss the pre-booked transfers must make their own way to/from the ship/hotel at their own expense. Some holiday packages include group transfers from or in between airports/hotel/ships and vice versa. A group transfer is generally a shared transfer and the type of vehicle used will normally be dependent upon the size of the group. Combined cruise and land tours, or cruise include transfer and flights between tours as specified.

Public Holidays & Festival

Virtually all countries have public holidays, religious or otherwise. The festivities may temporarily disrupt your holiday and some religious holidays may result in a reduction of facilities and entertainment.

Earlybird Offers, Superdeals, Fly Deals & Special Offers

Conditions Apply. For full terms and conditions relating to any Earlybird Special, Fly Deal or Special Offer on your booking, please go to travelmarvel.com.au/specialdeals.

Other Special Offers

Special Deals and Special Offers other than those advertised herein may be promoted by Travelmarvel from time to time. These new special deals/offers do not apply to existing bookings unless otherwise stated.

Traveller Club

Details, including the full range of benefits and conditions, are available on our website at travelmarvel.com.au/club.

 

BOOKING AND PAYING FOR YOUR HOLIDAY

Airfares

Air travel is arranged with independent airlines. Travelmarvel will arrange air travel as advertised in connection with your holiday package or as otherwise arranged with Travelmarvel. All airfares are subject to flight and booking class availability as specified in the conditions. Airfares will be booked and ticketed upon receipt of your deposit to avoid price or tax increases. Airport taxes vary for each departure point and routing of airlines. Airline schedules are subject to change without notice. Once air tickets are issued, airline amendment and/or cancellation fees apply and, in some cases, are non-refundable. Name changes and voluntary date and schedule changes will incur fees. Travelmarvel is not liable for delays or disruptions of air travel. Once tickets are issued, Travelmarvel will have no other liability and will not be responsible for refunding the cost of any services booked in conjunction with the flights. Flying outside of the tour date range or re-routing your flight itinerary may incur additional surcharges. While we endeavour to accommodate your airline seating requests, these are never guaranteed and are subject to change at the airline’s discretion.

Airline Loyalty Point Eligibility

Travelmarvel uses the services of a range of airlines in its packages. Travelmarvel does not warrant that its airfares attract loyalty points as airlines control the application of loyalty points in all cases. Requests to use airline points to upgrade travel need to be directed to the airline concerned by the member.

Travelmarvel Deposit Cancellation Peace of Mind

Conditions apply: applicable when an upfront fee of $95 per person is paid with your deposit. The holiday package can be cancelled prior to the final payment date and your deposit will be retained as a Travelmarvel holding credit to be used for future bookings. If Deposit Cancellation Peace of Mind is claimed, monies held must be used on a future cruise or tour and cannot be redeemed against the original cruise or tour departure date. Deposit held in credit will exclude fees imposed by third parties, including but not limited to air travel, rail travel and hotels. When booking airfares through Travelmarvel (including when taking advantage of a special offer that includes air travel), standard airline cancellation fees will apply. In some cases, airfares will be non-refundable. In the event of cancellation, these fees will be deducted from the deposit paid, and therefore the credit being held. Travelmarvel Deposit Cancellation Peace of Mind applies to new bookings only and is only valid up until 100 days prior to travel. After three years, unused credit funds will incur the original cancellation conditions. This does not replace travel insurance, which you are required to purchase at the time of booking.

Travel Insurance

Travel Insurance is not included in your holiday package. For your protection you are required to purchase comprehensive travel insurance that includes (without limitation) coverage for the cost of your holiday package, medical expenses, loss of luggage, cruise and land content and airfare charges that may occur due to cancellation, impossibility of performance or other frustration, disruption, loss of deposit or strikes.

Travel Information & Documents

After booking you will receive an invoice with all important information relevant to your holiday package. We strongly recommend you check the details carefully and read the included information. Please ensure that you check your flight timings carefully on your tickets, particularly early morning departures. Approximately 21 days before departure you will receive your e-ticket, together with your final itinerary. However, in the case of late bookings, charges or late payment, tickets may be emailed to you.

Special Requests

Where a special request (e.g. diet, room location, twin or double bedded room, a particular facility at a hotel, flight seat requests and/or particular meals), is an important factor in your choice of holiday, you must advise us when your booking is made. Travelmarvel will pass your request on to the hotel, airline or other supplier but cannot guarantee that it will be accommodated. Travelmarvel will also pass on any dietary requests to the airline but we strongly recommend that you check directly with the airline once your tickets have been issued. The provision of any special request does not constitute a term of your contract with us. Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. Unless and until specifically confirmed, all special requests are subject to availability.

Credit & Debit Card Surcharges

If you pay Travelmarvel by credit or debit card, surcharges will apply. In the case of credit cards a surcharge of between 1% and 3% (depending on the card used), will be added to the tour price. In the case of debit cards a charge of 0.5% will be added to the tour price.

Accuracy

Travelmarvel has endeavoured to ensure that the information provided about accommodation, itineraries etc., is correct to the best of its knowledge at the time of publication. However, advertised descriptions and facilities and prices may change after publication. We recommend that you confirm the details of your chosen holiday package at the time of booking. Additionally, flight times, carriers and routes are given for guidance only as there may be changes. Final details will be shown on your tickets. Holiday package or excursion itineraries may change or be different from those described in our collateral as a result of local conditions, weather conditions and annual events. Travelmarvel will endeavour to notify you of any significant changes prior to your departure.

Disruption to Cruising and Itinerary Arrangements

Itineraries are intended as a guide only and are subject to alteration without notice. Alternations may be necessary for various reasons including, without limitation, road, rail, river or weather conditions, strikes or other reasons beyond Travelmarvel’s control. If conditions render any routes unsafe for navigation, Travelmarvel reserves the right to provide alternative services including, but not limited to, accommodation on the docked ship or substitute land arrangements. Under normal river conditions, itineraries will operate as far as possible as published. However, sometimes for reasons beyond our control, it may be necessary to make alterations to your itinerary. For example, without limitation, if there is a water level problem on a river, it may be necessary to operate part of the itinerary by coach and alternative sightseeing may be included. Travelmarvel will not be liable for any direct or indirect costs that you incur as a result of any event or other factor beyond our control which necessitates a change in your itinerary. Additionally, you are not entitled to any refund for any alterations to your itinerary that are caused or contributed to by any flood or water level events or such other events which are beyond our control. Travelmarvel cannot guarantee exact arrival and departure times for carriers and operators used by Travelmarvel and Travelmarvel will not be liable for failure to make connections with any other services or attractions beyond its control.

Flight Changes

The flight timings detailed on your confirmation invoice, or on our website are for guidance only and are subject to alteration and confirmation. Flight timings are set by airlines and affected by events outside our control. Scheduled and charter flight timings, and days of operation are also subject to change. Travelmarvel will advise you of any significant changes as soon as it is informed by the airline. Minor timing changes will be shown on your flight tickets. Any change in the identity of the airline, flight timings or aircraft type (if advised) will not entitle you to cancel or change to other arrangements without paying any applicable cancellation fees except where specified in these booking conditions.

Out of Date Range Flights

If airlines have not published their schedule at the time of booking, Travelmarvel will estimate the cost of airfares connected with your holiday package. When the airline releases flight inventory and airfares, Travelmarvel will confirm booking and pricing with you by sending you an updated invoice. Once flights have been confirmed by you and payment has been received, Travelmarvel will issue your ticket/s.

FORCE MAJEURE

Force Majeure event means the occurrence of an event that is beyond Travelmarvel’s reasonable control, and which could not have been reasonably prevented by Travelmarvel, which includes, but is not limited to: (a) war, armed conflict, criminal damage, riot, civil strife, industrial dispute, terrorist activity or the threat of any such acts; (b) natural disaster (including but not limited to flooding, fire, earthquake, landslide), adverse weather conditions, high or low water levels; (c) nuclear or other industrial accident causing environmental pollution or contamination; or (d) change in law, meaning, enactment, amendment (including repeal) in the law or administration of any law in Australia or any jurisdiction or territory relevant to the booking contract, which includes changes in statute, regulation, determination, by-law, declaration, licence and the common law as applicable from time to time, including changes or amendments in regulations or access to services, sites or countries caused by declared epidemic or pandemic events.

Termination of Booking Contract or Change of Travel Arrangements Due to Force Majeure

If Travelmarvel, in its reasonable opinion, considers that any Force Majeure event prevents Travelmarvel (whether directly or through its employees, contractors, subcontractors and agents) from lawfully or safely providing any products or services subject of the booking contract with you, Travelmarvel may immediately by written notice: (a) terminate the booking contract (in whole or in part); or (b) change your travel arrangements as reasonably practicable to ensure your safety and invoice you for any additional costs.

Limitation of Liability in the Event of Force Majeure

In the event that Travelmarvel cancels or changes your travel arrangements in any way due to a force majeure event, Travelmarvel will not be liable to you in contract, tort, statute or restitution for any loss (including, but not limited to, loss of deposit or purchase price and loss of enjoyment), damage, costs, charges, expenses or injury resulting from or in connection with (whether directly or indirectly): (a) the cancellation or change to your travel arrangements; or (b) the force majeure event. Travelmarvel is not liable to refund any part of the deposit or purchase price paid by you if Travelmarvel subsequently changes or cancels your travel arrangements in connection with a force majeure event.

Force majeure events are unpredictable and beyond Travelmarvel’s control. As you are required to purchase travel insurance to adequately protect yourself against these risks, your policy needs to respond to these risks.

You acknowledge and accept that these terms are reasonably necessary to protect the legitimate interests of Travelmarvel based on expected non-recoverable costs and expenses to be incurred by Travelmarvel, including but not limited to overhead expenses and works or services performed personally by Travelmarvel, leading up to the commencement of the holiday package, alternatively prior to the force majeure event. 

Data Protection Policy

Any personal information (including sensitive information and health information) that Travelmarvel obtains and retains from you or about you is necessary for our business purposes. Our Privacy Policy details why we collect this information, who we may disclose it to (including overseas recipients), and the main consequences if we do not collect it. Our Privacy Policy also contains information about how you may seek access to, or correction of, the personal information held about you, and our complaint resolution procedures. Our Privacy Policy is available at www.travelmarvel.com.au/privacy or by request to us. By providing personal or sensitive information to us, you are agreeing to the terms of our Privacy Policy.

Limitation of Liability

1. Our holiday packages include the services of independent providers, such as hoteliers, airlines, cruise companies and other operators, who are not agents, servants or employees of Travelmarvel. Although we take care in selecting the independent service providers and the optional excursions conducted by some independent service providers, Travelmarvel is not responsible for the conduct of the independent service providers, their servants and agents or for any ramifications of that conduct. Optional excursions may, depending on your holiday package, include activities such as climbing, exploring, bike riding, swimming and snorkelling. You accept and assume the risk involved with these activities.

2. If, in the opinion of any representative of Travelmarvel, your mental or physical condition, or general behaviour is such as to affect your own health and safety, render you incapable to care for yourself, cause you to became a hazard to yourself or other passengers or result in you becoming objectionable to other passengers or staff, you will not be permitted to embark or continue on the whole or any part of the holiday package. Travelmarvel representatives are empowered to ask guests to depart a holiday package if they are displaying known COVID-19 symptoms. Abuse or harassment of any kind toward crew, contracted suppliers or other guests may result in immediate removal from the tour or cruise. Travelmarvel is not liable to you for any costs associated with such decision and you will not be refunded for any part of the holiday package.

3. Travelmarvel accepts no responsibility for any death, injury, illness, loss (including loss of enjoyment), damage, detention, delay (including mechanical breakdown) beyond its control.

4. Any term, condition or warranty express or implied by statute or otherwise in respect to the holiday packages contained in any of our collateral are excluded to the full extent permitted by law. Nothing in these booking conditions excludes, restricts or modifies the application of the Competition and Consumer Act 2010 (Cth) as amended, consolidated, supplemented or replaced.

5. To the full extent permitted by law, Travelmarvel’s liability arising under or in connection with these booking conditions: (a) is limited to the re-supply of the products or services or the payment of the cost of re-supply of the products or services to you; and (b) excludes liability for any indirect or consequential losses suffered by you or any third party, howsoever caused, including but not limited to pure economic loss or any special, extraordinary or punitive damage to you or any other party.

6. Your travel agent will forward deposits and other payments to us on your behalf, but your travel agent is not our agent for the purpose of receipt of monies. Receipt of deposits and subsequent payments by the travel agent does not constitute receipt of those monies by us and the travel agent has no authority expressed or implied to receive monies on our behalf. There is no liability on the part of Travelmarvel in respect to any monies paid to your travel agent unless and until Travelmarvel notifies you (by way of a booking confirmation advice or payment receipt advice) that monies have been received by Travelmarvel. Travelmarvel reserves the right to cancel any ticket or booking or refuse to carry any passenger where payment has not been received by Travelmarvel within the specified time.

7. Specific meal requests are requests only and cannot be guaranteed.

COVID-19 Requirements

Before booking and before you travel, ensure that you check the latest Government travel requirements and Travelmarvel updates which include the on board protocols (which will be available on Travelmarvel’s website at www.travelmarvel.com.au/about-us/travel-updates, which will set out the obligations which apply to customers departing on tours. This may include obtaining proof of negative test results prior to embarkation, completion of health questionnaire, mask wearing, requirement to isolate if COVID-19 symptoms present during tour and removal of passengers from the tour if deemed necessary by medical staff. Compliance with the travel requirements and Travelmarvel updates is mandatory and anyone refusing to comply can be denied access to the tour or removed from the tour at Travelmarvels absolute discretion.  

Some of the regions or attractions visited while on tour may impose different regulations to that of the Government requirements, therefore proof of vaccination may be required to participate in some included or optional touring.

Local purchases

Travelmarvel is not responsible for any items you may purchase locally i.e.: jewellery/furniture etc. You acknowledge that you are solely responsible for any import duty or freight costs.

Personal Belongings & Lost Items

For security reasons valuables should be kept to a minimum and packed in your hand luggage along with your medicines, camera, electrical or battery-operated appliances, as well as basic essentials such as a change of clothing and toiletries. It is your responsibility to look after your property at all times and you must ensure you are adequately covered by comprehensive travel insurance in the event of any loss.

Medical Assistance

Travelmarvel does not employ medical staff on our tours or ships. If you require medical attention, local medical services can be contacted immediately. You are responsible for all charges that result from a visiting a medical facility, or for a medical practitioner visiting you. Travelmarvel is not responsible for the type or quality of the medical services you may receive.

Smoking

Government regulations forbid smoking in tourist coaches however frequent stops are made for those wishing to smoke. Smoking is not permitted in hotel rooms or ship cabins. Requests for smoking/non-smoking rooms will be passed on to hotels but cannot be guaranteed.

Responsible Service of Alcohol

Our staff are trained in the responsible service of alcohol and are obliged by law to refuse service to any guest who, in their reasonable opinion appears to be intoxicated or behaves in an aggressive or offensive manner.

Service Enquiries

If a problem occurs during your holiday, you should, in your own interests, inform your tour director so that steps can be taken to resolve the matter. If you remain dissatisfied, any complaint must be made in writing to Travelmarvel within 30 days.

Luggage Limits

Each passenger is entitled to take one piece of luggage that does not exceed 160 cm (63 inches) or weigh more than 20 kg (44 pounds). Dimensions for checked baggage are calculated by adding together the width, height, and depth of the piece of baggage. An extra charge will be imposed to cover porterage handling of any additional luggage. Your Tour/Cruise Director will advise you of the exact additional charge.

 

 

Last Updated 17 October 2022

SPECIAL CONDITIONS PERTAINING TO AFRICA PACKAGES

A non-refundable $1,500 security deposit per person, per holiday package is required within seven days of booking confirmation. Deposit requirements may vary when booking a special offer. Final payment of the balance of your holiday package price is due 100 days prior to departure unless stated in the terms of a special offer. Travelmarvel reserves the right to cancel any ticket or booking or to refuse to carry any passenger where payment has not been received within the specified time. All fares and charges are in AUD. Payment in full is required at time of booking for reservations made less than 100 days before departure from Australia or New Zealand. If Travelmarvel is unable to confirm your reservation, all monies will be refunded.

TRAVELLING WITH MINORS

Children under 12 years of age are not permitted on tours and cruises. Children under 18 years of age must be accompanied by an adult and share their accommodation with an adult.

INCLUDED IN HOLIDAY PACKAGE PRICE

All coach travel, accommodation, sightseeing, admissions, airfares, gratuities, port charges, luggage service (one bag), airport transfers on the first and last day of the tour, local guides, services of a Tour Director and meals are included as indicated in each individual itinerary.

NOT INCLUDED IN HOLIDAY PACKAGE PRICE

Airfares (unless specified), airport taxes, fuel surcharges, laundry, passport and visa fees (unless specified), beverages (unless specified), optional tours including select experiences and gratuities for local guides on select experiences, excess baggage fees.

Changes to flight schedules may require you to book additional accommodation and services at your own expense.

TRAVELMARVEL TOUR DIRECTOR

The services of a Travelmarvel Tour Director are included in all land tours. A Travelmarvel Tour Director is not included on Chobe Princess or Cape Winelands Extension.

GRATUITIES

Gratuities for the land portion of your tour and are included within the tour price. Gratuities cannot be redeemed for cash.

Gratuities are not included for any individual purchases.

Gratuities are not included for Chobe Princess or Cape Winelands Extension.

FLIGHTS WITHIN AFRICA

Economy flights within Africa and airport taxes are included in the tour price but subject to surcharge. All internal air must be booked by Travelmarvel.

CHOOSING YOUR HOLIDAY

To maximise your enjoyment of your Travelmarvel holiday and to ensure that it lives up to your expectations, it is important that you choose the right holiday package for your requirements.

Our brochures contain limited information, however there is more information online at www.travelmarvel.com.au and our staff are available to discuss your options.

HOTELS

Hotel rooms may be smaller than those in Australia and New Zealand and in more remote places, hotel standards may not be quite as high as in major city centres. Travelmarvel endeavours to utilise the most suitable accommodation available in each destination to ensure that passengers enjoy high levels of cleanliness, comfort and service. The hotels listed in this brochure will be used on almost all holiday packages; however, if a change is necessary for any reason, Travelmarvel will endeavour to ensure that alternative accommodation is of an equivalent standard to those shown. Hotel rooms are generally not available for check-in before 3pm and require check-out by 10am. Where guaranteed use is required outside of these times you may be required to book and pay for additional nights.

TWIN OR DOUBLE ROOMS

Accommodation in all hotels and camps, regardless of the rating, is in standard rooms (sometimes named superior/deluxe) based on twins or doubles unless otherwise stated. Twin bedded rooms are very common in Africa, and on many occasions double-bedded rooms may be unavailable, or very limited in number. Bedding configurations on board cruises may vary with the category booked.

SOLO TRAVELLERS

A limited number of single rooms/suites/cabins may be available by request at time of booking your holiday package. Single rooms/suites/cabins are usually smaller than standard twin or double rooms and often only have one single bed.

PASSENGERS NEEDING ASSISTANCE

Travelmarvel welcomes all passengers. Please note:

1. Passengers with a disability, mobility or medical condition requiring assistance must inform Travelmarvel at the time of booking of all important information relating to your health, mobility and fitness which may affect your partial or total participation in the cruise or tour. This information will allow Travelmarvel to ensure the tour you have chosen is suitable and meets your needs. Any changes to health, mobility and fitness must also be reported to Travelmarvel as soon as possible and prior to departure. Where possible Travelmarvel will make reasonable adjustments to the tour to assist you however, it cannot do so if the adjustment required would be unreasonable in all of the circumstances, including if such adjustments would affect your safety and/or the safety and/or enjoyment of other passengers.

2. If you require assistance or care (such as assistance with walking), you must travel with a companion capable of providing the required assistance or care. Travelmarvel is unable to assist any passenger with walking, dining, boarding or disembarking any transportation vehicles (including river cruise ships and trains). To safely participate in embarkation and disembarkation you must be able to do so without the need for assistance. You must also be able to do so without unreasonably impacting other passengers’ safety and/or enjoyment.

3. While Travelmarvel will make reasonable efforts to accommodate the special needs of disabled passengers, it is not responsible for any denial of services by any third-party entities it has travel arrangements with, such as carriers, hotels, trains, restaurants or other independent suppliers, or for any additional associated expenses charges by those parties.

4. Please note coaches, minibuses and 4WD are not equipped with wheelchair ramps. Many ships require the use of stairs to go between decks. Further, side by side docking may require passengers to climb and descend stairs to cross over vessels to disembark and embark at times. Travelmarvel ships occasionally sail through remote areas that do not have convenient docking facilities. In such circumstances it will be necessary for passengers to negotiate temporary gangplanks, tender boats, riverbanks, and uneven surfaces. If the crew decide that it is not safe for a passenger to negotiate such operations, they may require passengers to stay on board. Due to the lack of infrastructure along the riverbanks, and absence of lifts on board vessels, wheelchairs will be of minimal use. Passengers who use a wheelchair should reconsider travelling on these tours.

HEALTH & FITNESS

A good level of health and fitness is required to participate on Travelmarvel’s holiday packages. In some destinations there are extensive sightseeing excursions by foot which include uneven ground and stairs. Mobility is needed for boarding or alighting coaches and ships. We recommend a visit to the doctor and dentist before travelling. It is your responsibility to advise Travelmarvel of any pre-existing medical conditions that may affect the normal conduct of a holiday package and the enjoyment of other guests. A Health, Fitness & Mobility Questionnaire will be provided and requested to be completed at the time of booking if you advise of any health, fitness or mobility issues. Travelmarvel is not liable for any injury, illness, or loss of enjoyment which could have been reasonably prevented had we been made aware of a pre- existing condition and been provided an opportunity to review it. We will not be responsible for any costs associated with cancellation penalties or the return of passengers from a tour, and a refund for lost touring cannot be claimed.

VISA & PASSPORTS

A passport that is valid for at least six months after you return home is required. Some African countries also require a minimum number of blank passport pages. Passengers must consult with the appropriate consulates to ensure that they have any applicable visas for countries included in the holiday package prior to departure. Passengers are solely responsible for meeting necessary passport and visa entry requirements and paying all associated costs. Travelmarvel is not responsible for delays or missed portions of the holiday package resulting from incorrect travel documents or visas.

ENHANCE YOUR JOURNEY – OPTIONAL EXPERIENCES
These select experiences are an additional cost to the land tour price. Minimum and maximum group numbers apply for the tour to operate, and all tours are subject to availability and local conditions. Gratuities are not included on optional experiences.

IF YOU NEED TO CHANGE OR CANCEL YOUR HOLIDAY

If you want to change any part of your holiday arrangements after the invoice has been issued, we will do our best to make the change, but it may not be possible. Any request for changes must be made in writing by the person who
made the original booking, or their travel agent. If it is possible to make the change, it will be subject to an administration charge and payment of any further costs incurred as a result of the change.

CANCELLATION POLICY

For all holiday packages in this brochure, Travelmarvel cancellation fees apply as follows (in addition to charges of any independent suppliers e.g.: airlines and hotels):

Days of Notice Prior to Departure Fee Per Person

100 days or more Loss of deposit
99–61 days 50% of holiday package price
60 days or less 100% of holiday package price

All cancellations must be received in writing by Travelmarvel and are not effective until this notification has been received.

If your holiday has commenced, 100% of the full holiday package price is charged. There is no refund for unused services or if portions of the holiday package are missed. Additional cancellation fees may also be charged in respect of accommodation reserved outside the holiday package dates.

These cancellation fees are in addition to any fees that may be levied by Travelmarvel and your travel agent (if any). You acknowledge that the amounts estimated under the Cancellation Policy are reasonable and represent a genuine pre-estimate of Travelmarvel’s loss and are otherwise reasonably necessary to protect the legitimate interests of Travelmarvel. If you request changes after Travelmarvel has issued your documents, Travelmarvel may charge you an administration and processing fee of $70 per person in addition to any applicable cancellation fees.

CANCELLATION OF TICKETED AIRFARES

A Travelmarvel cancellation fee of $50 per person applies for ticketed airfares, in addition to any airline cancellation fees that are applicable.

CHANGES TO TICKETED AIRFARES

If you wish to amend the date or touring on your ticketed air booking, a Travelmarvel amendment fee of $30 per person for the first change and $85 per person for any subsequent changes will be charged in addition to airline change fees and additional taxes that are applicable. If, for any reason, a name change to a ticketed airfare is required, a $125 per person name change fee will apply for every change in addition to any applicable airline fees.

IF WE NEED TO CHANGE OR CANCEL YOUR HOLIDAY

Travelmarvel endeavours to provide you with all the services confirmed to you at the time of your booking. However, we plan arrangements a long time in advance of your departure date using independent suppliers such as airline, hotels, etc., over whom we have no direct control. On occasions changes do have to be made, and Travelmarvel reserves the right to cancel or amend holiday packages/excursions accordingly.

Group tours require a minimum number of bookings in order for the tour to be financially viable and to have a pleasant group atmosphere. In the event that adequate numbers cannot be achieved, it may be necessary to cancel a scheduled departure and offer the nearest possible alternative date (or a full refund of monies paid for arrangements made by Travelmarvel).

ON HOLIDAY NOISE & VIBRATION

You acknowledge and accept that some noise and vibration may be experienced and Travelmarvel is not liable to you for any such noise or vibration.

SEAT ROTATION

Passengers rotate seats in the coach daily, so everyone enjoys window and front seating. In fairness to all passengers, no exceptions will be made.

CHANGES DUE TO WEATHER

Sometimes due to elements beyond our control it may be necessary to make alternations to our itinerary. A number of sightseeing options are weather dependant

LUGGAGE LIMIT

Each passenger is entitled to take one case and generally luggage limits are 20kg per adult passenger. There are strict luggage restrictions in Kenya and Tanzania due to travelling in 4WD vehicles and flying in a smaller plane where you will need to pack down to a soft bag of 15kg. Travelmarvel will provide a soft bag for you to use in East Africa. Suitcases will be securely stored for you. Luggage limits are strictly enforced, and airline-imposed excess baggage charges will apply if this weight is exceeded. Luggage is carried at owner’s risk.

TRAVELMARVEL CLUB

Details, including the full range of benefits and conditions, may be viewed at website at travelmarvel.com.au/club

SPECIAL CONDITIONS PERTAINING TO VIETNAM & CAMBODIA PACKAGES

DEPOSITS & PAYMENT

A $1,000 non-refundable security deposit per person, per holiday package is required within seven days of booking confirmation. Final payment of the balance of your holiday package price is due 100 days prior to departure unless stated in the terms of a special offer. Deposit conditions may vary when booking a special
offer. Travelmarvel reserves the right to cancel any ticket or booking or to refuse to carry any passenger where payment has not been received by Travelmarvel within the specified time. All fares and charges are in Australian
currency. Payment in full is required at time of booking for reservations made less than 100 days before departure from Australia. If Travelmarvel is unable to confirm your reservation, all monies will be refunded. Hotels may apply surcharges for late booking requests.

TRAVELLING WITH MINORS

Children of less than 12 years of age are not permitted on tours and cruises. Minors under 18 years of age must be accompanied by an adult and share their accommodation with an adult.

INCLUDED IN HOLIDAY PACKAGE PRICE

All coach/cruise/rail and hotel accommodation, airfares (if indicated in individual itinerary), gratuities for Travelmarvel staff, airport transfers on the first and last day, sightseeing, specified excursions, meals, admissions, port charges, luggage service (one bag) and the services of a Cruise/Tour Director and driver as stated in your itinerary.

NOT INCLUDED IN HOLIDAY PACKAGE PRICE

Airfares between Australia and Vietnam and Cambodia, airport taxes, laundry (other than that which is included with executive package in Vietnam and Cambodia), passport and visa fees, meals or drinks other than those indicated in your itinerary, excess baggage, fuel surcharges and optional excursions and gratuities not
specified in your itinerary. 

GRATUITIES

Gratuities have been included for all services as indicated in the itinerary on all Travelmarvel holiday packages including all land portions of your tour and on board your river cruise. These amounts cannot be redeemed for cash refunds. 

FLIGHTS WITHIN VIETNAM AND CAMBODIA

Economy flights within Vietnam & Cambodia and airport taxes are included in the price. All internal flights must be booked by Travelmarvel where included in the tour package. Airport taxes vary for each departure point and airline. Airline schedules are fares are subject to change without notice. Flights will be based on best fare available at the time of booking, however surcharges may apply. Once air tickets are issued, airline amendment and/or cancellation fees apply and in some cases are nonrefundable. Deposits are considered as a
guarantee of the invoiced flight arrangements and once deposit received, flights will be ticketed. Name changes and voluntary date and schedule changes will incur fees. Seating requests are not available on domestic flights within Vietnam and Cambodia. The maximum luggage allowance on all flights within Vietnam and Cambodia is usually 20 kilograms per passenger. Full names including middle names as indicated in passports are required for all flight tickets within Vietnam and Cambodia.

CHOOSING YOUR HOLIDAY

Holidays operate on nominated dates only. To maximise enjoyment of your Travelmarvel holiday and to ensure that it lives up to your expectations it is important that you choose the right holiday package for you. Our marketing collateral contains limited information however, there is more information online at www.travelmarvel.com.au and our staff are also available to discuss your options.

HOTELS

Hotel rooms in Vietnam and Cambodia may differ in size from those in Australia or New Zealand. In more remote places, hotel standards may not be quite as high as in major centres. Travelmarvel endeavours to utilise the most suitable accommodation available in each destination to ensure that passengers enjoy high levels of cleanliness, comfort and service. The hotels mentioned in the itinerary will be used on almost all holiday packages, however, if a change is necessary for any reason, Travelmarvel will endeavour to ensure that alternative accommodation is of an equivalent standard to those shown. Hotel rooms are generally not available for check-in before 3pm and require check-out by 10am. Should you wish to check in earlier or stay later, you may be required to book and pay for additional nights.

TWIN OR DOUBLE ROOMS

Accommodation in all hotels, regardless of the rating, is in standard rooms (sometimes named superior/deluxe) based on twins or doubles unless otherwise stated. Bedding configuration on board cruises vary depending on the category booked. 

SINGLE ACCOMMODATION

A limited number of single rooms, suites or cabins may be available by request at the time of booking your holiday. Single accommodation may not be available on certain cruises. Single accommodation is often smaller than standard twin or double rooms and may only have one single bed.

CRUISING – CABIN/SUITE/STATEROOM SELECTION

On your Mekong River cruise, Travelmarvel will make every effort to assign specific cabins, cabin numbers or locations on the ship if requested. If this is not possible, Travelmarvel reserves the right to make changes to cabin assignment, within the category booked, without prior notice.

PASSENGERS NEEDING SPECIAL ASSISTANCE

Travelmarvel welcomes passengers with disabilities or special needs. However, please note the following:

1. Any disability or medical condition requiring special attention must be reported to Travelmarvel at the time of booking including all important information relating to your health, mobility and fitness which may affect your partial or total participation in the cruise or tour. This information is also crucial to allow Travelmarvel to ensure the tour you have chosen is suitable and meets your needs. Any changes to health, mobility and fitness must also be reported to Travelmarvel as soon as possible prior to departure. Where possible Travelmarvel will make reasonable adjustments to the tour to accommodate your special needs however, it cannot do so if the adjustment required would be unreasonable in all of the circumstances, including if such adjustments would affect your safety and/or the safety and/or enjoyment of other passengers.
2. If you require special assistance or care (such as pushing a wheelchair, assistance with dressing, assistance with walking), you must travel with a companion capable of providing the required assistance or care. Please be aware that Travelmarvel does not provide personal assistance. Travelmarvel is unable to assist any passenger with walking, dining, boarding or disembarking any transportation vehicles (including river and ocean cruise ships and trains). To safely participate in embarkation and disembarkation you must be able to do so without the need for special assistance. You must also be able to do so without unreasonably impacting other passengers’ safety and/or enjoyment.
3. While Travelmarvel will make reasonable efforts to accommodate the special needs of disabled passengers, it is not responsible for any denial of services by any third party entities it has travel arrangements with, such as carriers, hotels, trains, restaurants or other independent suppliers, or for any additional associated expenses charges by those parties.
4. Please note coaches and minibuses are not equipped with wheelchair ramps. On river cruises, guests will need to be able to step into and out of tenders. The RV Apsara does not have elevators. Many ships require the use of stairs to go between decks. Further, side by side docking may require passengers to climb and descent stairs to cross over vessels to disembark and embark at times. Travelmarvel ships often sail through remote areas that do not have convenient docking facilities. In such circumstances it will be necessary for passengers to negotiate tender boats, temporary gangplanks and uneven surfaces. If the crew decide that it is not safe for a passenger to negotiate such operations they may require passengers to stay on board. Cabin doors and restrooms may not be wide enough to allow access by standard wheelchairs. Wheelchairs and walkers cannot be carried on coaches, due to space limitations. For safety reasons, passengers in wheelchairs cannot be carried on ramps in ports where the river or ocean cruise ship is at anchor.
5. River ships routinely dock mid-stream and require the use of tenders to access the shore. Not all river ships or decks have elevators, and some have multiple stairs to each level. Cabins rooms and restrooms or river cruise ships are not wide enough to allow access by standard wheelchairs. For safety reasons, passengers in wheelchairs cannot be carried on ramps in ports where the river cruise ship is at anchor. Travelmarvel is unable to provide individual assistance or alternative transportation.

HEALTH & FITNESS

A good level of fitness and health is required to participate on Travelmarvel’s holiday packages. In some destinations there are extensive sightseeing excursions by foot which includes the climbing of stairs. Mobility is needed boarding or alighting coaches, river cruise ships and trains. We recommend a visit to the doctor before travelling to overseas destinations and consult with them regarding any vaccinations which may be required. It is your responsibility to advise Travelmarvel of any pre-existing medical conditions that may affect the normal conduct of a holiday package and the enjoyment of other passengers. For river cruising, clients must be able to climb ramps to embark or disembark river cruise ships. Depending on river levels, these may have a number of steep steps. Many ships use tenders to reach the shore. A Health, Fitness & Mobility Questionnaire will be provided and requested to be completed at the time of booking if you advise of any health, fitness or mobility issues. Travelmarvel is not liable for any injury, illness, or loss of enjoyment which could have been reasonably prevented had we been made aware of a pre-existing condition and been provided an opportunity to review it. We will not be responsible for any costs associated with cancellation penalties or the return of passengers from a tour, and a refund for lost touring cannot be claimed. 

VISAS AND PASSPORTS

All passengers must have a valid passport that is valid for at least six months after the holiday package return date. Passengers must consult with the appropriate consulates to ensure that they have any applicable visas for countries included in the holiday package prior to departure. Passengers are solely responsible for meeting necessary passport and visa entry requirements and paying all associated costs. Travelmarvel is not responsible for delays or missed portions of the holiday package resulting from incorrect travel documents or visas. Visas
are at passengers own expense. 

SHORE EXCURSIONS

The timing of the shore excursions on all river cruise ship and land holiday packages may differ slightly for each package. The published times are a guide only and are subject to change without notice. It is impossible for large coaches to be used for some city sightseeing excursions and many towns and cities will be visited by way of walking tours and/or local transportation. 

OPTIONAL EXCURSIONS

Minimum and maximum group numbers apply on some optional excursions. 

IF YOU NEED TO CHANGE OR CANCEL YOUR HOLIDAY

CHANGES OR ADDITIONS TO YOUR HOLIDAY

If you want to change any part of your holiday arrangements after the invoice has been issued,
we will do our best to make the change, but it may not be possible. Any request for changes must be made in writing by the person who made the original booking, or his or her travel agent. If you request changes after Travelmarvel has issued your documents, Travelmarvel may charge you an administration and processing fee of $70 per person in addition to any applicable cancellation fees. 

CANCELLATION POLICY

The following Travelmarvel cancellation fees apply (in addition to charges of any independent suppliers e.g. airlines and hotels): 

Days of Notice
Prior to Departure Fee Per Person
100 days or more Loss of deposit
99–61 days 50% of holiday package price
60 days or less 100% of holiday package price

If your holiday has commenced, 100% of the full holiday package price is charged. There is no refund for unused services or if portions of the holiday package are missed. Additional cancellation fees may also be charged in respect to accommodation reserved outside the holiday package dates. These cancellation fees are in addition to any fees that may be levied by Travelmarvel and your travel agent (if any). You acknowledge that the amounts estimated under the Cancellation Policy are reasonable and represent a genuine pre-estimate of
Travelmarvel’s loss and are otherwise reasonably necessary to protect the legitimate interests of Travelmarvel.

CANCELLATION OF TICKETED AIRFARES

A Travelmarvel cancellation fee of $50 per person applies for ticketed airfares, in addition to any airline cancellation fees that are applicable. 

CHANGES TO TICKETED AIRFARES

If you wish to amend the date or routing on your ticketed air booking, a Travelmarvel amendment fee of $30 per person for the first change and $85 for any subsequent changes will be charged in addition to airline change fees and additional taxes that are applicable. If you wish to amend an already issued Stopover package, a $30 per person Travelmarvel change fee will apply along with any applicable airline fees. If, for any reason, a name change to a ticketed airfare is required, a $125 per person name change fee will apply for every change in addition to any applicable airline fees.

IF WE NEED TO CHANGE OR CANCEL YOUR HOLIDAY

Travelmarvel endeavours to provide you with all the services confirmed to you at the time of your booking. However, we plan arrangements a long time in advance of your departure date using independent suppliers such as airlines, hotels etc., over whom we have no direct control. On occasions changes do have to be made, and Travelmarvel reserves the right to cancel or amend holiday packages/excursions accordingly.
All tours require a minimum number of bookings in order to be financially viable and to have a pleasant group atmosphere. In the event adequate numbers cannot be achieved, it may be necessary to cancel a scheduled departure and offer the nearest possible alternative date (or a refund of the monies paid for arrangements
made by Travelmarvel). 

ON HOLIDAY

ADDITIONAL LUGGAGE INFORMATION

Notwithstanding information on luggage requirements mentioned elsewhere in these terms and conditions, you will be required to pack-down to one small carry-on bag for Ha Long Bay cruises. All luggage is carried at ‘owner’s risk’.

NOISE AND VIBRATION

Travelmarvel takes reasonable steps to minimise noise and vibrations on its river cruise ships. You acknowledge and accept that some noise and vibration may be experienced on vessels and that Travelmarvel is not liable to you for any such noise or vibration. 

DOCKING POSITION

During port stops river cruise ships may dock side by side, obstructing views and requiring you to pass through other ships to embark or disembark. The RV Apsara may moor overnight midstream during most cruising times, rather than dock at a port. Docking positions are governed entirely by the port authorities. 

TRAVELMARVEL TOUR DIRECTORS

A dedicated Travelmarvel Tour Director will only be available on tours with 10 or more passengers. For groups of 9 passengers or less, an experienced local guide will accompany you in each city. Tours to Sapa and the VTMR16 tours are not escorted by a Tour Director regardless of the number of participants, but will be escorted by a local guide.


Updated: 01 September 2023

SPECIAL CONDITIONS PERTAINING TO AUSTRALIA PACKAGES

A non-refundable security deposit per person, per holiday package is required within seven days of booking confirmation. $500 per person is required for Lake Eyre holiday packages or $200 per person is required for all other Australia land holiday packages. Additional deposits are required when booking an El Questro upgrade. Deposit requirements may vary when booking a special offer. Final payment of the balance of your holiday package price is due 100 days prior to departure unless stated in the terms of a special offer. Travelmarvel reserves the right to cancel any ticket or booking or to refuse to carry any passenger where payment has not been received within the specified time. All fares and charges are in AUD. Payment in full is required at time of booking for reservations made less than 100 days before departure from Australia or New Zealand. If Travelmarvel is unable to confirm your reservation, all monies will be refunded. Hotels may apply surcharges for late booking requests.

Travelling with Minors

Children under 8 years of age are not permitted, although children 12 years of age are not recommended on tours and cruises. Children under 18 years of age must be accompanied by an adult and share their accommodation with an adult. 

Included in Holiday Package Price

All coach and travel, accommodation, airport transfers on the first and last day, sightseeing, specified excursions, meals, tour, admissions and the services of a Tour Director as stated in your itinerary.

Not Included in Holiday Package Price

Airfares (unless stated), airport taxes, laundry, passport and visa fees, food not on the regular table d’hôte menu, drinks (except where indicated in your itinerary), excess baggage, fuel surcharges, optional excursions and gratuities not specified in your itinerary.

Travelmarvel Tour Director

The services of a Travelmarvel Tour Director are included in all land tours (subject to minimum numbers).  If minimum numbers are not met, the Tour Director’s duties may be covered by a Driver Guide

Gratuities

Gratuities for the land portion of your tour and on board your cruise are included within the tour price. Gratuities cannot be redeemed for cash. Gratuities are not included for any individual purchases. 

Choosing Your Holiday

To maximise your enjoyment of your Travelmarvel holiday and to ensure that it lives up to your expectations, it is important that you choose the right holiday package for your requirements. Our brochures contain limited information, however there is more information online at travelmarvel.com.au and our staff are available to discuss your options.

Hotels

In more remote places, hotel standards may not be quite as high as in major centres. Travelmarvel endeavours to utilise the most suitable accommodation available in each destination to ensure that passengers enjoy high levels of cleanliness, comfort and service. The hotels listed in this brochure will be used on almost all holiday packages, however, if a change is necessary for any reason, Travelmarvel will endeavour to ensure that alternative accommodation is of an equivalent standard to those shown. Hotel rooms are generally not available for check-in before 3pm and require check-out by 10am. Where guaranteed use is required outside of these times you may be required to book and pay for additional nights.

Twin or Double Rooms

Accommodation in all hotels and camps, regardless of the rating, is in standard rooms (sometimes named superior/deluxe) based on twins or doubles unless otherwise stated. 

Solo Travellers

A limited number of single rooms/suites/cabins may be available by request at time of booking your holiday package. Single rooms/suites/cabins are usually smaller than standard twin or double rooms and often only have one single bed. 

Passengers Needing Special Assistance

Travelmarvel welcomes passengers with disabilities or special needs, however, please note the following:

1. Any disability or medical condition requiring special attention must be reported to Travelmarvel at the time of booking, including all important information relating to your health, mobility and fitness which may affect your partial or total participation in the cruise or tour. This information is also crucial to allow Travelmarvel to ensure the tour you have chosen is suitable and meets your needs. Any changes to health, mobility and fitness must also be reported to Travelmarvel as soon as possible and prior to departure. Where possible Travelmarvel will make reasonable adjustments to the tour to accommodate your special needs however, it cannot do so if the adjustment required would be unreasonable in all of the circumstances, including if such adjustments would affect your safety and/or the safety and/or enjoyment of other passengers. 
2. If you require special assistance or care (such as pushing a wheelchair, assistance with dressing or assistance with walking or hearing emergency alarms unaided), you must travel with a companion capable of providing the required assistance or care. Please be aware that Travelmarvel does not provide personal assistance. Travelmarvel is unable to assist any passenger with walking, dining, boarding or disembarking any transportation vehicles (including river and ocean cruise ships and trains). To safely participate in embarkation and disembarkation you must be able to do so without the need for special assistance. You must also be able to do so without unreasonably impacting other passengers’ safety and/or enjoyment.
3. While Travelmarvel will make reasonable efforts to accommodate the special needs of disabled passengers, it is not responsible for any denial of services by any third party entities it has travel arrangements with, such as carriers, hotels, trains, restaurants or other independent suppliers, or for any additional associated expenses charges by those parties.
4. Please note coaches, minibuses and 4WD vehicles are not equipped with wheelchair ramps. Many ships require the use of stairs to go between decks, as some do not have elevators. Further, side by side docking may require passengers to climb and descend stairs to cross over vessels to disembark and embark at times. Ships often sail through remote areas that do not have convenient docking facilities. In such instances it will be necessary for passengers to negotiate temporary gangplanks and uneven surfaces. If the crew decide it is not safe for a passenger to negotiate such operations they may require passengers to stay on board. Cabin doors and restrooms may not be wide enough to allow access by standard wheelchairs. Wheelchairs and walkers cannot be carried on coaches, due to space limitations. For safety reasons, passengers in wheelchairs cannot be carried on ramps in ports where the river or ocean cruise ship is at anchor.

Health & Fitness

A good level of health and fitness is required to participate on Travelmarvel’s holiday packages. In some destinations there are extensive sightseeing excursions by foot which include uneven ground and stairs. Mobility is needed for boarding or alighting coaches and ships. We recommend a visit to the doctor and dentist before travelling. It is your responsibility to advise Travelmarvel of any pre-existing medical conditions that may affect the normal conduct of a holiday package and the enjoyment of other guests. A Health, Fitness & Mobility Questionnaire will be provided and requested to be completed at the time of booking if you advise of any health, fitness or mobility issues. Travelmarvel is not liable for any injury, illness, or loss of enjoyment which could have been reasonably prevented had we been made aware of a pre-existing condition and been provided an opportunity to review it. We will not be responsible for any costs associated with cancellation penalties or the return of passengers from a tour, and a refund for lost touring cannot be claimed.

Enhance Your Journey - Optional Excursions

These Select Experiences are an additional cost to the land tour price. Minimum and maximum group numbers apply for the tour to operate and all tours are subject to availability and local conditions. Gratuities are not included on optional experiences. 

IF YOU NEED TO CHANGE OR CANCEL YOUR HOLIDAY

If you want to change any part of your holiday arrangements after the invoice has been issued, we will do our best to make the change, but it may not be possible. Any request for changes must be made in writing by the person who made the original booking, or his or her travel agent. If it is possible to make the change, it will be subject to an administration charge and payment of any further costs incurred as a result of the change. 

Cancellation Policy

The following Travelmarvel cancellation fees apply (in addition to charges of any independent suppliers e.g. airlines and hotels):

Days of Notice

Prior to Departure Fee Per Person

100 days or more Loss of deposit

99–61 days 50% of holiday package price

60 days or less 100% of holiday package price

Wilpena Pound & Coober Pedy Holiday Packages

Days Of Notice

Prior To Departure Fee Per Person

45 days or more Loss of deposit

44 days or less 100% of holiday package price

All cancellations must be received in writing by Travelmarvel and are not effective until this notification has been received. If your holiday has commenced, 100% of the full holiday package price is charged. There is no refund for unused services or if portions of the holiday package are missed. Additional cancellation fees may also be charged in respect of accommodation reserved outside the holiday package dates. These cancellation fees are in addition to any fees that may be levied by Travelmarvel and your travel agent (if any). You acknowledge that the amounts estimated under the Cancellation Policy are reasonable and represent a genuine pre-estimate of Travelmarvel’s loss and are otherwise reasonably necessary to protect the legitimate interests of Travelmarvel. If you request changes after Travelmarvel has issued your documents, Travelmarvel may charge you an administration and processing fee of $70 per person in addition to any applicable cancellation fees.

Cancellation of Ticketed Airfares

A Travelmarvel cancellation fee of $50 per person applies for ticketed airfares, in addition to any airline cancellation fees that are applicable.

Changes to Ticketed Airfares

If you wish to amend the date or touring on your ticketed air booking, a Travelmarvel amendment fee of $30 per person for the first change and $85 per person for any subsequent changes will be charged in addition to airline change fees and additional taxes that are applicable. If, for any reason, a name change to a ticketed airfare is required, a $125 per person name change fee will apply for every change in addition to any applicable airline fees.

IF WE NEED TO CHANGE OR CANCEL YOUR HOLIDAY

Travelmarvel endeavours to provide you with all the services confirmed to you at the time of your booking. However, we plan arrangements a long time in advance of your departure date using independent suppliers such as airline, hotels, etc., over whom we have no direct control. On occasions changes do have to be made, and Travelmarvel reserves the right to cancel or amend holiday packages/excursions accordingly. Group tours require a minimum number of bookings in order for the tour to be financially viable and to have a pleasant group atmosphere. In the event that adequate numbers cannot be achieved, it may be necessary to cancel a scheduled departure and offer the nearest possible alternative date (or a full refund of monies paid for arrangements made by Travelmarvel).

ON HOLIDAY

Noise and Vibration

You acknowledge and accept that some noise and vibration may be experienced and Travelmarvel is not liable to you for any such noise or vibration.

Seat Rotation

Passengers rotate seats in the coach daily so everyone enjoys window and front seating. In fairness to all passengers, no exceptions will be made.

Changes Due to Weather

Due to the nature of the terrain and remote areas, weather fluctuations can adversely affect road conditions, which may necessitate alterations to itinerary with little or no notice. Content and inclusions are subject to seasonal variances.

Last updated 26 April 2021

SPECIAL CONDITIONS PERTAINING TO EUROPE PACKAGES

A non-refundable $1,000 security deposit per person, per holiday package is required within seven days of booking confirmation. A second non-refundable payment of $2,000 per person is required by 30 October 2021. Deposit requirements may vary when booking a special offer. Final payment of the balance of your holiday package price is due 100 days prior to departure unless stated in the terms of a special offer. Travelmarvel reserves the right to cancel any ticket or booking or to refuse to carry any passenger where payment has not been received within the specified time. All fares and charges are in AUD. Payment in full is required at time of booking for reservations made less than 100 days before departure from Australia or New Zealand. If Travelmarvel is unable to confirm your reservation, all monies will be refunded.

Travelling with Minors

Children under twelve years of age are not permitted on tours and cruises. Children under 18 years of age must be accompanied by an adult and share their accommodation with an adult.

Included in Holiday Package Price

All coach/rail and travel, accommodation, airfares (where indicated in individual itinerary), gratuities, airport transfers on the first and last day, sightseeing, specified excursions, meals, admissions, port charges and the services of a Travelmarvel Cruise Director, Tour Director or a Great Rail Journeys Tour Escort as stated in your itinerary. Beer, wine and soft drink is included with lunch and dinner while on-board European Gems, Balkans, Croatia and Douro cruises.

Included in Holiday Package Price

Airfares (unless stated), airport taxes, laundry, passport and visa fees, food not on the regular table d’hôte menu, beverages unless indicated otherwise, excess baggage, fuel surcharges, optional excursions and gratuities not specified in your itinerary. Bicycles are not provided on the MS Douro Serenity, or on Croatia Coastal Cruises. Porterage or Full Porterage is not included on all rail journeys unless specified, please see individual itineraries for rail tours including and excluding porterage.

Travelmarvel Tour Director

The services of a Travelmarvel Tour or Cruise Director are included in all escorted itineraries.

Gratuities

Gratuities for the land portion of your tour, shore excursions, and on board your river or coastal cruises are included within the tour price. Gratuities cannot be redeemed for cash.

Pre & Post Extended Touring

All extensions are based on availability at time of booking. Gratuities are not included on extended touring packages.

Choosing Your Holiday

The holidays contained within this brochure are for departures from 01 January 2022 to 31 December 2022. To maximise your enjoyment of your Travelmarvel holiday and to ensure that it lives up to your expectations, it is important that you choose the right holiday package for your requirements. Our brochures contain limited information, however there is more information online at travelmarvel.com.au and our staff are available to discuss your options.

Hotels

Hotel rooms may be smaller than those in Australia and New Zealand. Travelmarvel endeavours to utilise the most suitable accommodation available in each destination to ensure that passengers enjoy high levels of cleanliness, comfort and service. The hotels listed in this brochure will be used on almost all holiday packages; however, if a change is necessary for any reason, Travelmarvel will endeavour to ensure that alternative accommodation is of an equivalent standard to those shown. Hotel rooms are generally not available for check-in before 3pm and require check-out by 10am. Where guaranteed use is required outside of these times you may be required to book and pay for additional nights.

Twin or Double Rooms

Accommodation in all hotels and camps, regardless of the rating, is in standard rooms (sometimes named superior/deluxe) based on twins or doubles unless otherwise stated. Bedding configurations on board cruises may vary with the category booked.

Solo Travellers

A limited number of single rooms/suites/cabins may be available by request at time of booking your holiday package. Single rooms/suites/cabins are usually smaller than standard twin or double rooms and often only have one single bed.

Cruising – Cabin/Suite/Stateroom Selection

Travelmarvel will make every effort to assign specific cabins, cabin numbers or locations on the ship if requested. If this is not possible, Travelmarvel reserves the right to make changes to cabin assignment within the category booked without prior notice. Where guaranteed-grade cabins are confirmed, the shipping company reserves the right to allocate cabins within the grade booked or better, regardless of their location or configuration.

Passengers Needing Special Assistance

Travelmarvel welcomes passengers with disabilities or special needs, however, please note the following:

1. Any disability or medical condition requiring special attention must be reported to Travelmarvel at the time of booking, including all important information relating to your health, mobility and fitness which may affect your partial or total participation in the cruise or tour. This information is also crucial to allow Travelmarvel to ensure the tour you have chosen is suitable and meets your needs. Any changes to health, mobility and fitness must also be reported to Travelmarvel as soon as possible and prior to departure. Where possible Travelmarvel will make reasonable adjustments to the tour to accommodate your special needs however, it cannot do so if the adjustment required would be unreasonable in all of the circumstances, including if such adjustments would affect your safety and/or the safety and/or enjoyment of other passengers.
2.  If you require special assistance or care (such as pushing a wheelchair, assistance with dressing or assistance with walking or hearing emergency alarms unaided), you must travel with a companion capable of providing the required assistance or care. Please be aware that Travelmarvel does not provide personal assistance and consequently deaf passengers must share accommodation with a person capable of hearing alarms, and are ineligible to travel alone in single rooms or cabins. Travelmarvel is unable to assist any passenger with walking, dining, boarding or disembarking any transportation vehicles (including river and ocean cruise ships and trains). To safely participate in embarkation and disembarkation you must be able to do so without the need for special assistance. You must also be able to do so without unreasonably impacting other passengers’ safety and/or enjoyment.
3. While Travelmarvel will make reasonable efforts to accommodate the special needs of disabled passengers, it is not responsible for any denial of services by any third party entities it has travel arrangements with, such as carriers, hotels, trains, restaurants or other independent suppliers, or for any additional associated expenses charges by those parties.
4. Please note coaches, minibuses and 4WD vehicles are not equipped with wheelchair ramps. Many ships require the use of stairs to go between decks, as some do not have elevators. Further, side by side docking may require passengers to climb and descend stairs to cross over vessels to disembark and embark at times. Ships often sail through remote areas that do not have convenient docking facilities. In such instances it will be necessary for passengers to negotiate temporary gangplanks and uneven surfaces. If the crew decide it is not safe for a passenger to negotiate such operations they may require passengers to stay on board. Cabin doors and restrooms may not be wide enough to allow access by standard wheelchairs. Wheelchairs and walkers cannot be carried on coaches, due to space limitations. For safety reasons, passengers in wheelchairs cannot be carried on ramps in ports where the river or ocean cruise ship is at anchor.

Health & Fitness

A good level of health and fitness is required to participate on Travelmarvel’s holiday packages. In some destinations there are extensive sightseeing excursions by foot which include uneven ground and stairs. Mobility is needed for boarding or alighting coaches and ships. We recommend a visit to the doctor and dentist before travelling. It is your responsibility to advise Travelmarvel of any pre-existing medical conditions that may affect the normal conduct of a holiday package and the enjoyment of other guests. A Health, Fitness & Mobility Questionnaire will be provided and requested to be completed at the time of booking if you advise of any health, fitness or mobility issues. Travelmarvel is not liable for any injury, illness, or loss of enjoyment which could have been reasonably prevented had we been made aware of a pre-existing condition and been provided an opportunity to review it. We will not be responsible for any costs associated with cancellation penalties or the return of passengers from a tour, and a refund for lost touring cannot be claimed.

Visa & Passports

A passport that is valid for at least six months after you return home is required. Passengers must consult with the appropriate consulates to ensure that they have any applicable visas for countries included in the holiday package prior to departure. Passengers are solely responsible for meeting necessary passport and visa entry requirements and paying all associated costs. Travelmarvel is not responsible for delays or missed portions of the holiday package resulting from incorrect travel documents or visas.

Enhance Your Journey – Optional Experiences

These Select Experiences are an additional cost to the land tour price. Minimum and maximum group numbers apply for the tour to operate and all tours are subject to availability and local conditions. Gratuities are not included on optional experiences.

IF YOU NEED TO CHANGE OR CANCEL YOUR HOLIDAY

If you want to change any part of your holiday arrangements after the invoice has been issued, we will do our best to make the change, but it may not be possible. Any request for changes must be made in writing by the person who made the original booking, or his or her travel agent. If it is possible to make the change, it will be subject to an administration charge and payment of any further costs incurred as a result of the change.

Cancellation Policy

For all holiday packages in this brochure, Travelmarvel cancellation fees apply as follows (in addition to charges of any independent suppliers eg: airlines and hotels):

Days of Notice                                               
Prior to Departure Fee Per Person

100 days or more Loss of deposit
99–61 days 50% of holiday package price
60 days or less 100% of holiday package price

All cancellations must be received in writing by Travelmarvel and are not effective until this notification has been received. If your holiday has commenced, 100% of the full holiday package price is charged. There is no refund for unused services or if portions of the holiday package are missed. Additional cancellation fees may also be charged in respect of accommodation reserved outside the holiday package dates. These cancellation fees are in addition to any fees that may be levied by Travelmarvel and your travel agent (if any). You acknowledge that the amounts estimated under the Cancellation Policy are reasonable and represent a genuine pre-estimate of Travelmarvel’s loss and are otherwise reasonably necessary to protect the legitimate interests of Travelmarvel. If you request changes after Travelmarvel has issued your documents, Travelmarvel may charge you an administration and processing fee of $70 per person in addition to any applicable cancellation fees.

Cancellation of Ticketed Airfares

A Travelmarvel cancellation fee of $50 per person applies for ticketed airfares, in addition to any airline cancellation fees that are applicable.

Changes to Ticketed Airfares

If you wish to amend the date or touring on your ticketed air booking, a Travelmarvel amendment fee of $30 per person for the first change and $85 per person for any subsequent changes will be charged in addition to airline change fees and additional taxes that are applicable. If, for any reason, a name change to a ticketed airfare is required, a $125 per person name change fee will apply for every change in addition to any applicable airline fees.

IF WE NEED TO CHANGE OR CANCEL YOUR HOLIDAY

Travelmarvel endeavours to provide you with all the services confirmed to you at the time of your booking. However, we plan arrangements a long time in advance of your departure date using independent suppliers such as airline, hotels, etc., over whom we have no direct control. On occasions changes do have to be made, and Travelmarvel reserves the right to cancel or amend holiday packages/excursions accordingly. Group tours require a minimum number of bookings in order for the tour to be financially viable and to have a pleasant group atmosphere. In the event that adequate numbers cannot be achieved, it may be necessary to cancel a scheduled departure and offer the nearest possible alternative date (or a full refund of monies paid for arrangements made by Travelmarvel).

ON HOLIDAY

Noise & Vibration

Travelmarvel takes reasonable steps to minimise noise and vibrations on its cruise ships. You acknowledge and accept that some noise and vibration may be experienced and Travelmarvel is not liable to you for any such noise or vibration.

Docking Position

During port stops, river ships may dock side by side, obstructing views and requiring you to pass through other ships to embark or disembark.

Sun Deck

During passage through locks or under low bridges, or in the case of adverse weather, it may be necessary to close the main sun deck for passenger use. In the interests of safety, sun deck closures are rigidly enforced. While circumstances will vary and are beyond control, closures of the main sun deck may amount to 4-6 days on average per 15 day cruise. The lower Sky Deck on the Travelmarvel Polaris, Vega and Capella will remain open and accessible throughout your cruise and will only close for short periods if required for safety.

Seat Rotation

Passengers rotate seats in the coach daily so everyone enjoys window and front seating. In fairness to all passengers, no exceptions will be made.

Responsible Service of Alcohol

Our staff are trained in the responsible service of alcohol and are obliged by law to refuse service to any guest who in their reasonable opinion appears to be or is intoxicated or behaves in an aggressive or offensive manner.

Great Rail Journeys

Rail journeys are operated by our partner Great Rail Journeys, based in York (UK), and are escorted by a Great Rail Journeys Tour Manager. For tours operated by our partner, your contract is with Great Rail Journeys as the principal operator of the tour. Porterage is not included on all of the rail journey programs. (See individual itineraries). We strongly recommend you limit your luggage to one suitcase weighing less than the standard airline allowable luggage limit, to ensure you are able to manage your luggage both on and off trains and at other points throughout your journey.

 

Last updated 11 January 2021

 

SPECIAL CONDITIONS PERTAINING TO KIMBERLEY CRUISING PACKAGES

Prices, Deposits, Discounts & Payment

A non-refundable security deposit equivalent to 20% of the total cost of the holiday package per person, per holiday package is required within seven days of booking confirmation. 
An additional non-refundable deposit is required when booking an El Questro upgrade and this amount will be advised at the time of booking. Deposit requirements may vary when booking a special offer. Final payment of the balance of your holiday package price is due 120 days prior to departure unless stated in the terms of a special offer. Travelmarvel reserves the right to cancel any ticket or booking or to refuse to carry any passenger where payment has not been received within the specified time. All fares and charges are in AUD. Payment in full is required at time of booking for reservations made less than 120 days before departure from Australia or New Zealand. If Travelmarvel is unable to confirm your reservation, all monies will be refunded. Hotels may apply surcharges for late booking requests.

Children under eight years of age are not permitted, although children 12 years of age are not recommended on tours and cruises. Children under 18 years of age must be accompanied by an adult and share their accommodation with an adult. 

Included in Holiday Package Price

All coach and travel, accommodation, airport transfers on the first and last day, sightseeing, specified excursions, meals, tour, admissions and the services of a Tour Director as stated in your itinerary.

Not Included in Holiday Package Price

Airfares (unless stated), airport taxes, laundry, passport and visa fees, food not on the regular table d’hôte menu, drinks (except where indicated in your itinerary), excess baggage, fuel surcharges, optional excursions and gratuities not specified in your itinerary.

Travelmarvel Tour Director

The services of a Travelmarvel Tour Director is included in all land tours (subject to minimum numbers).  If minimum numbers are not met, the Tour Director’s duties may be covered by a Driver Guide.  A Travelmarvel Tour Director will not be aboard your Kimberley Cruise.

Gratuities

Gratuities for the land portion of your tour and on board your cruise are included within the tour price. Gratuities cannot be redeemed for cash. Gratuities are not included for any individual purchases.

Choosing Your Holiday

To maximise your enjoyment of your Travelmarvel holiday and to ensure that it lives up to your expectations, it is important that you choose the right holiday package for your requirements. Our brochures contain limited information, however there is more information online at travelmarvel.com.au and our staff are available to discuss your options.

Hotels

In more remote places, hotel standards may not be quite as high as in major centres. Travelmarvel endeavours to utilise the most suitable accommodation available in each destination to ensure that passengers enjoy high levels of cleanliness, comfort and service. The hotels listed will be used on almost all holiday packages, however, if a change is necessary for any reason, Travelmarvel will endeavour to ensure that alternative accommodation is of an equivalent standard to those shown. Hotel rooms are generally not available for check-in before 3pm and require check-out by 10am. Where guaranteed use is required outside of these times you may be required to book and pay for additional nights.

Twin or Double Rooms

Accommodation in all hotels and camps, regardless of the rating, is in standard rooms (sometimes named superior/deluxe) based on twins or doubles unless otherwise stated.

Solo Travellers

A limited number of single rooms/suites/cabins may be available by request at time of booking your holiday package. Single rooms/suites/cabins are usually smaller than standard twin or double rooms and often only have one single bed.

Passengers Needing Special Assistance

Travelmarvel welcomes passengers with disabilities or special needs, however, please note the following:

1. Any disability or medical condition requiring special attention must be reported to Travelmarvel at the time of booking, including all important information relating to your health, mobility and fitness which may affect your partial or total participation in the cruise or tour. This information is also crucial to allow Travelmarvel to ensure the tour you have chosen is suitable and meets your needs. Any changes to health, mobility and fitness must also be reported to Travelmarvel as soon as possible and prior to departure. Where possible Travelmarvel will make reasonable adjustments to the tour to accommodate your special needs however, it cannot do so if the adjustment required would be unreasonable in all of the circumstances, including if such adjustments would affect your safety and/or the safety and/or enjoyment of other passengers.
2.  If you require special assistance or care (such as pushing a wheelchair, assistance with dressing or assistance with walking or hearing emergency alarms unaided), you must travel with a companion capable of providing the required assistance or care. Please be aware that Travelmarvel does not provide personal assistance. Travelmarvel is unable to assist any passenger with walking, dining, boarding or disembarking any transportation vehicles (including river and ocean cruise ships and trains). To safely participate in embarkation and disembarkation you must be able to do so without the need for special assistance. You must also be able to do so without unreasonably impacting other passengers’ safety and/or enjoyment.
3. While Travelmarvel will make reasonable efforts to accommodate the special needs of disabled passengers, it is not responsible for any denial of services by any third party entities it has travel arrangements with, such as carriers, hotels, trains, restaurants or other independent suppliers, or for any additional associated expenses charges by those parties.
4. Please note coaches, minibuses and 4WD vehicles are not equipped with wheelchair ramps. Many ships require the use of stairs to go between decks, as some do not have elevators. Further, side by side docking may require passengers to climb and descend stairs to cross over vessels to disembark and embark at times. Ships often sail through remote areas that do not have convenient docking facilities. In such instances it will be necessary for passengers to negotiate temporary gangplanks and uneven surfaces. If the crew decide it is not safe for a passenger to negotiate such operations they may require passengers to stay on board. Cabin doors and restrooms may not be wide enough to allow access by standard wheelchairs. Wheelchairs and walkers cannot be carried on coaches, due to space limitations. For safety reasons, passengers in wheelchairs cannot be carried on ramps in ports where the river or ocean cruise ship is at anchor.

Health & Fitness

A Health, Fitness & Mobility Questionnaire will be provided and requested to be completed at the time of booking if you advise us of any health, fitness or mobility issues. A good level of fitness and health is required to participate on Travelmarvel’s holiday packages. In some destinations and particularly in the Kimberley, there are extensive sightseeing excursions by foot which include climbing of stairs and walking over uneven surfaces; and in some cases climbing over rocks and or walking through shallow streams and rivers. Kimberley cruising holidays require several wet landings, where feet and legs may be fully immersed in water during embarkation and disembarkation of Zodiacs. Mobility is needed boarding or alighting coaches, ships and trains. We recommend a visit to the doctor and dentist before travelling to overseas destinations. It is your responsibility to advise Travelmarvel of any pre-existing medical conditions that may affect the normal conduct of a holiday package and the enjoyment of other passengers. Travelmarvel is not liable for any injury, illness, or loss of enjoyment, which could have been reasonably prevented had we been made aware of a pre-existing condition and been provided an opportunity to review. We will not be responsible for any costs associated with cancellation penalties or the return of passengers from a tour, and a refund for lost touring cannot be claimed. 

Enhance Your Journey - Optional Excursions

These Select Experiences are an additional cost to the land tour price. Minimum and maximum group numbers apply for the tour to operate and all tours are subject to availability and local conditions. Gratuities are not included on optional experiences.

IF YOU NEED TO CHANGE OR CANCEL YOUR HOLIDAY

If you want to change any part of your holiday arrangements after the invoice has been issued, we will do our best to make the change, but it may not be possible. Any request for changes must be made in writing by the person who made the original booking, or his or her travel agent. If it is possible to make the change, it will be subject to an administration charge and payment of any further costs incurred as a result of the change.

Cancellation Policy

For all holiday packages in our Kimberley Cruising range, Travelmarvel cancellation fees apply as follows (in addition to charges of any independent suppliers e.g.: airlines and hotels):

Days of Notice

Prior to Departure Fee Per Person

120 days or more Loss of deposit

119 or less 100% of holiday package price 

All cancellations must be received in writing by Travelmarvel and are not effective until this notification has been received. If your holiday has commenced, 100% of the full holiday package price is charged. There is no refund for unused services or if portions of the holiday package are missed. Additional cancellation fees may also be charged in respect of accommodation reserved outside the holiday package dates. These cancellation fees are in addition to any fees that may be levied by Travelmarvel and your travel agent (if any). You acknowledge that the amounts estimated under the Cancellation Policy are reasonable and represent a genuine pre-estimate of Travelmarvel’s loss and are otherwise reasonably necessary to protect the legitimate interests of Travelmarvel. If you request changes after Travelmarvel has issued your documents, Travelmarvel may charge you an administration and processing fee of $70 per person in addition to any applicable cancellation fees.

Cancellation of Ticketed Airfares

A Travelmarvel cancellation fee of $50 per person applies for ticketed airfares, in addition to any airline cancellation fees that are applicable.

Changes to Ticketed Airfares

If you wish to amend the date or touring on your ticketed air booking, a Travelmarvel amendment fee of $30 per person for the first change and $85 per person for any subsequent changes will be charged in addition to airline change fees and additional taxes that are applicable. If, for any reason, a name change to a ticketed airfare is required, a $125 per person name change fee will apply for every change in addition to any applicable airline fees.

IF WE NEED TO CHANGE OR CANCEL YOUR HOLIDAY

Travelmarvel endeavours to provide you with all the services confirmed to you at the time of your booking. However, we plan arrangements a long time in advance of your departure date using independent suppliers such as airline, hotels, etc., over whom we have no direct control. On occasions, changes do have to be made, and Travelmarvel reserves the right to cancel or amend holiday packages/excursions accordingly. Group tours require a minimum number of bookings in order for the tour to be financially viable and to have a pleasant group atmosphere. In the event that adequate numbers cannot be achieved, it may be necessary to cancel a scheduled departure and offer the nearest possible alternative date (or a full refund of monies paid for arrangements made by Travelmarvel).

ON HOLIDAY

Noise and Vibration

You acknowledge and accept that some noise and vibration may be experienced and Travelmarvel is not liable to you for any such noise or vibration.

Seat Rotation

Passengers rotate seats in the coach daily so everyone enjoys window and front seating. In fairness to all passengers, no exceptions will be made.

Changes Due to Weather

Due to the nature of the terrain and remote areas, weather fluctuations can adversely affect road conditions, which may necessitate alterations to itinerary with little or no notice. Content and inclusions are subject to seasonal variances.

Last updated 26 April 2021

SPECIAL CONDITIONS PERTAINING TO EGYPT, JORDAN AND ISRAEL PACKAGES

DEPOSITS & PAYMENTS

A $1,500 non-refundable security deposit per person, per holiday package is required within seven days of booking confirmation. Final payment of the balance of your holiday package price is due 100 days prior to departure unless stated in the terms of a special offer. Deposit conditions may vary when booking a special offer.

Travelmarvel reserves the right to cancel any ticket or booking or to refuse to carry any passenger where payment has not been received by Travelmarvel within the specified time. All fares and charges are in Australian currency. Payment in full is required at time of booking for reservations made less than 100 days before departure from Australia. If Travelmarvel is unable to confirm your reservation, all monies will be refunded. Hotels may apply surcharges for late booking requests.

TRAVELLING WITH MINORS

Children of less than 12 years of age are not permitted on tours and cruises. Minors under 18 years of age must be accompanied by an adult and share their accommodation with an adult.

INCLUDED IN HOLIDAY PACKAGE PRICE

All coach/cruise travel, accommodation, sightseeing, admissions, airfares, gratuities, port charges, luggage service (one bag), airport transfers on the first and last day of the tour, local guides, services of a Tour Director and meals are included as indicated in each individual itinerary. While on board your Egypt river cruise, limited supplies of water are provided each day. At dinner, two drinks are included, either local wine/beer or soft drinks. Tea and coffee are included with all meals.

NOT INCLUDED IN HOLIDAY PACKAGE PRICE

Airfares (unless specified), airport taxes, fuel surcharges, laundry, passport and visa fees (unless specified), beverages (unless specified), optional tours including select experiences and gratuities for local guides on select experiences, meals (unless specified), excess baggage and vaccinations are not included. Gratuities are not included on the Alexandria, Extension. Changes to flight schedules may require you to book additional accommodation and services at your own expense.

GRATUITIES

Gratuities have been included for all services as indicated in the itinerary on all Travelmarvel holiday packages including all land portions of your tour and on board your river cruise. These amounts cannot be redeemed for cash refunds.

FLIGHTS WITHIN EGYPT AND JORDAN

 Economy internal flights within Egypt as well as between Egypt and Jordan are included in the tour price and include one checked bag per person. There is a 20kg luggage restriction per passenger, per flight for flights included within the tour. This is strictly enforced, and Airline imposed excess baggage charges will apply if this weight is exceeded. Baggage is at owner’s risk. Once air tickets are issued, airline amendment and/or cancellation fees apply and in some cases are non-refundable. Deposits are considered as a guarantee of the invoiced flight arrangements. Once deposit/s is/are received, flights will be ticketed. Name changes and voluntary date changes will incur fees. Seating requests are not available on these included flights.

CHOOSING YOUR HOLIDAY

Holidays operate on nominated dates only. To maximise enjoyment of your Travelmarvel holiday and to ensure that it lives up to your expectations, it is important that you choose the right holiday package for you. Our marketing collateral contains limited information however, there is more information online at www.travelmarvel.com.au and our staff are also available
to discuss your options.

HOTELS

In more remote places, hotel standards may not be quite as high as in major city centres. Travelmarvel endeavours to utilise the most suitable accommodation available in each destination to ensure that passengers enjoy high levels of cleanliness, comfort and service. The hotels listed in this brochure will be used on almost all holiday packages, however, if a change is necessary for any reason, Travelmarvel will endeavour to ensure that alternative accommodation is of an equivalent standard to those shown. Hotel rooms are generally not available for check-in before 3pm and require check-out by 10am.

TWIN OR DOUBLE ROOMS

Accommodation in all hotels and camps, regardless of the rating, is in standard rooms (sometimes named superior/deluxe) based on twins or doubles unless otherwise stated.

SOLO TRAVELLERS

A limited number of single rooms/suites/cabins may be available by request at time of booking your holiday package. Single rooms/ suites/cabins are usually smaller than standard twin or double rooms and often only have one single bed.

CRUISING

Travelmarvel will make every effort to assign specific cabins, cabin numbers or locations on the ship if requested. If this is not possible, Travelmarvel reserves the tight to make changes to cabin assignment, within the cabin category booked, without prior notice.

PASSENGERS NEEDING ASSISTANCE

Travelmarvel welcomes all passengers. Please note:

1. Passengers with a disability or medical condition requiring assistance must inform Travelmarvel at the time of booking of all important information relating to your health, mobility and fitness which may affect your partial or total participation in the cruise or tour. This information will allow Travelmarvel to ensure the tour you have chosen is suitable and meets your needs. Any changes to health, mobility and fitness must also be reported to Travelmarvel as soon as possible and prior to departure. Where possible Travelmarvel will make reasonable adjustments to the tour to assist you however, it cannot do so if the adjustment required would be unreasonable in all of the circumstances, including if such adjustments would affect your safety and/or the safety and/or enjoyment of other passengers.

2. If you require assistance or care (such as pushing a wheelchair, assistance with dressing or assistance with walking), you must travel with a companion capable of providing the required assistance or care. Travelmarvel is unable to assist any passenger with walking, dining, boarding or disembarking any transportation vehicles (including river and ocean cruise ships and trains). To safely participate in embarkation and disembarkation you must be able to do so without the need for assistance. You must also be able to do so without unreasonably impacting other passengers’ safety and/or enjoyment.

3. While Travelmarvel will make reasonable efforts to accommodate everyone, it is not responsible for any denial of services by any third-party entities it has travel arrangements with, such as carriers, hotels, trains, restaurants or other independent suppliers, or for any additional associated expenses charges by those parties

4. Please note coaches, minibuses and 4WD vehicles are not equipped with wheelchair ramps. Wheelchairs and walkers cannot be carried on coaches, due to space limitations. For safety reasons, passengers using wheelchairs cannot be carried on ramps. A Health, Fitness & Mobility Questionnaire will be provided and requested to be completed at the time of booking if you advise us of any health, fitness or mobility issues.

HEALTH & FITNESS

A good level of health and fitness is required to participate on Travelmarvel’s holiday packages. In some destinations there are extensive sightseeing excursions by foot which includes uneven ground and stairs. Mobility is needed for boarding or alighting coaches and ships. We recommend a visit to the doctor and dentist before travelling to overseas destinations. It is your responsibility to advise

Travelmarvel of any pre-existing medical conditions that may affect the normal conduct of a holiday package and the enjoyment of other guests. A Health, Fitness & Mobility Questionnaire will be provided and requested to be completed at the time of booking if you advise of any health, fitness or mobility issues. Travelmarvel is not liable for any injury, illness, or loss of enjoyment which could have been reasonably prevented had we been made aware of a pre-existing condition and been provided an opportunity to review it. We will not be responsible for any costs associated with cancellation penalties or the return of passengers from a tour,and a refund for lost touring cannot be claimed.

VISAS & PASSPORTS

All passengers must have a valid passport with a minimum validity of six months after the date of return. Passengers must consult with the appropriate consulates to ensure that they have any applicable visas for countries included in the holiday package prior to departure. Passengers are solely responsible for meeting necessary passport and visa entry requirements and paying all associated costs. Travelmarvel is not responsible for delays or missed portions of the holiday package resulting from incorrect travel documents or visas. Tourist visas are included in the tour package for Egypt and Jordan when taking a Travelmarvel transfer and will be arranged on arrival. Passport details are required to be provided to Travelmarvel no later than 60 days prior to arrival.

Passengers on own arrangements will need to purchase their own visas for Egypt and Jordan. No refunds will be provided.

ENHANCE YOUR JOURNEY – OPTIONAL EXPERIENCES

These Select Experiences are an additional cost to the land tour price. Minimum and maximum group numbers apply for the tour to operate, and all tours are subject to availability and local conditions. Gratuities are not included on optional experiences.

IF WE NEED TO CHANGE OR CANCEL YOUR HOLIDAY. CHANGES OR ADDITIONS TO YOUR HOLIDAY

We will do our utmost to facilitate any changes requested after the invoice has been issued. Please note, it may not always be possible to accommodate such requests. Any request for changes must be made in writing by the person who made the original booking, or their travel agent. If it is possible to make the change, it will be subject to an administration charge of $70 per person and payment of any further costs incurred as a result of the change. A change to your departure date may be treated as a cancellation, therefore cancellation fees rather than change fees will apply.

CANCELLATION POLICY

For all holiday packages in this brochure, the following Travelmarvel cancellation fees apply (in addition to charges of any independent suppliers e.g.: airlines and hotels)

Days of Notice Prior to Departure: Fee Per Person
100 days or more Loss of deposit
99-60 days 50% of holiday package price
59 days or less 100% of holiday package price

All cancellations must be received in writing by Travelmarvel and are not effective until this notification has been received. If your holiday has commenced, 100% of the full holiday package price is charged. There is no refund for unused services or if portions of the holiday package are missed. Additional cancellation fees may also be charged in respect of accommodation reserved outside the holiday package dates. These cancellation fees are in addition to any fees that may be levied by Travelmarvel and your travel agent (if any). You acknowledge that the amounts estimated under the Cancellation Policy are reasonable and represent a genuine pre-estimate of Travelmarvel’s loss and are otherwise reasonably necessary to protect the legitimate interests of Travelmarvel. If you request changes after Travelmarvel has issued your documents, Travelmarvel may charge you an administration and processing fee of $70 per person in addition to any applicable cancellation fees.

CANCELLATION OF TICKETED AIRFARES

A Travelmarvel cancellation fee of $50 per person applies for ticketed airfares, in addition to any airline cancellation fees that are applicable.

CHANGES TO TICKETED AIRFARES

If you wish to amend the date or touring on your ticketed air booking, a Travelmarvel amendment fee of $30 per person for the first change and $85 per person for any subsequent changes will be charged in addition to airline change fees and additional taxes that are applicable. If, for any reason, a name change to a ticketed airfare is required, a $125 per person name change fee will apply for every change in addition to any applicable airline fees.

IF WE NEED TO CHANGE OR CANCEL YOUR HOLIDAY

Travelmarvel endeavours to provide you with all the services confirmed to you at the time of your booking. However, we plan arrangements a long time in advance of your departure date using independent suppliers such as airlines, hotels etc., over whom we have no direct control. On occasions changes do have to be made, and Travelmarvel reserves the right to cancel or amend holiday packages/excursions accordingly. All tours require a minimum number of bookings in order to be financially viable and to have a pleasant group atmosphere. In the event adequate numbers cannot be achieved, it may be necessary to cancel a scheduled departure and offer the nearest possible alternative date (or a refund of the monies paid for arrangements made by Travelmarvel).

ON HOLIDAY CLOTHING

Cultural consideration should be made when packing for Egypt, Jordan and Israel. While the dress is casual, it should also be modest, with knees and shoulders covered. Ladies should carry head scarves and to cover their heads if required for site visits.

DOCKING POSITION

During port stops, river ships may dock side by side, obstructing views and requiring you to pass through other ships to embark or disembark.

EXTRA CHARGE ON SOME SHORE EXCURSIONS

In Egypt whilst visiting the Pyramids, there will be an extra charge should you wish to go inside the Pyramids. There will be an extra charge for visiting the tombs of Tutankhamun and Seti I at the Valley of the Kings and Nefertari tomb at the Valley of the Queens. Extra charges may also apply for photography permits at some attractions. Extra charges can be paid on tour.

NO ALCOHOL
Some restaurants and other public places in Egypt, Jordan and Israel do not allow alcohol to be consumed.

NOISE AND VIBRATION

Travelmarvel takes reasonable steps to minimise noise and vibrations on its cruise ships. You acknowledge and accept that some noise and vibration may be experienced and Travelmarvel is not liable to you for any such noise or vibration.

TRAVELMARVEL TOUR DIRECTOR

The services of a Travelmarvel Tour Director are included in all escorted itineraries. Services of local guides will be used on Alexandria Extensions.

SPECIAL CONDITIONS PERTAINING TO NORTH AMERICA 

CRUISE, LAND & RAIL PACKAGES 

PRICES – DEPOSITS – DISCOUNTS – PAYMENTS 

Your booking price will be set out in this publication unless it is varied by advertising or a special offer, or is changed after the publication date for any reason, including, without limitation, to cover changes in government taxes and charges, exchange rate variations, fuel surcharges, airline charges, a force majeure event or other material increases by suppliers. A non-refundable $1,000 security deposit per person, per holiday package is required within seven days of booking confirmation. Additional deposits are required when booking a Wilderness Lodge Extension. Deposit requirements may vary when booking a special offer. Final payment of the balance of your holiday package price is due 100 days prior to departure unless stated in the terms of a special offer. 

Travelmarvel reserves the right to cancel any ticket or booking or to refuse to carry any passenger where payment has not been received within the specified time. All fares and charges are in AUD. Payment in full is required at time of booking for reservations made less than 100 days before departure from Australia or New Zealand. If Travelmarvel is unable to confirm your reservation, all monies will be refunded. 

TRAVELLING WITH MINORS 

Children under 12 years of age are not permitted on tours and cruises. Children under 18 years of age must be accompanied by an adult and share their accommodation with an adult. 

INCLUDED IN HOLIDAY PACKAGE PRICE 

All coach/cruise travel, accommodation, sightseeing, admissions, airfares, gratuities, port charges, luggage service (one bag), airport transfers on the first and last day of the tour, local guides, services of a Tour Director and meals are included as indicated in each individual itinerary. Wi-fi access is included on coaches during land tours, however black spots may cause intermittent interference. Wi-fi is not included on coaches during tours in Alaska. 

NOT INCLUDED IN HOLIDAY PACKAGE PRICE 

Airfares (unless specified), airport taxes, fuel surcharges, laundry, passport and visa fees (unless specified), beverages (unless specified), optional tours including select experiences and gratuities for local guides on select experiences, meals (unless specified), excess baggage unless the flight is in conjunction with an international flight. Changes to flight schedules may require you to book additional accommodation and services at your own expense. 

TRAVELMARVEL TOUR DIRECTOR 

The services of a Travelmarvel Tour Director are included in all land tours and a Cruise Liaison where specified (subject to minimum numbers). The Cruise Liaison may differ from the land Tour Director. A Travelmarvel Tour Director is not included on Stopover Packages. 

GRATUITIES 

Gratuities for the land portion of your tour and on board your cruise are included within the tour price. Gratuities cannot be redeemed for cash. Gratuities are not included for any individual purchases. Gratuities are not included on the VIA Rail journey. 

CHOOSING YOUR HOLIDAY 

To maximise your enjoyment of your Travelmarvel holiday and to ensure that it lives up to your expectations, it is important that you choose the right holiday package for your requirements. Our brochures contain limited information, however there is more information online at www.travelmarvel.com.au and our staff are available to discuss your options. 

HOTELS 

Hotel rooms in North America may be smaller than those in Australia and New Zealand. In more remote places, hotel standards may not be quite as high as in major centres. Travelmarvel endeavours to utilise the most suitable accommodation available in each destination to ensure that passengers enjoy high levels of cleanliness, comfort and service. The hotels listed in this brochure will be used on almost all holiday packages; however, if a change is necessary for any reason, Travelmarvel will endeavour to ensure that alternative accommodation is of an equivalent standard to those shown. Hotel rooms are generally not available for check-in before 4pm and require check-out by 11am. Where guaranteed use is required outside of these times you may be required to book and pay for additional nights. 

TWIN OR DOUBLE ROOMS 

Accommodation in all hotels and camps, regardless of the rating, is in standard rooms (sometimes named superior/deluxe) based on twins or doubles unless otherwise stated. 

SOLO TRAVELLERS 

A limited number of single rooms/suites/cabins may be available by request at time of booking your holiday package. Single rooms/ suites/cabins are usually smaller than standard twin or double rooms and often only have one single bed. 

TWIN/TRIPLE ROOMS 

Twin/Triple Room prices are subject to availability and based on existing room/cabin sizes, hotel bedding (twin/double beds) or stateroom availability on cruises (normally max. two beds per room). While cruising, triple cabins will consist of a sofa bed. 

PASSENGERS NEEDING ASSISTANCE 

Travelmarvel welcomes all passengers. Please note: 

1. Passengers with a disability or medical condition requiring assistance must inform Travelmarvel at the time of booking of all important information relating to your health, mobility and fitness which may affect your partial or total participation in the cruise or tour. This information will allow Travelmarvel to ensure the tour you have chosen is suitable and meets your needs. Any changes to health, mobility and fitness must also be reported to Travelmarvel as soon as possible and prior to departure. Where possible Travelmarvel will make reasonable adjustments to the tour to assist you however, it cannot do so if the adjustment required would be unreasonable in all of the circumstances, including if such adjustments would affect your safety and/or the safety and/or enjoyment of other passengers. 

2. If you require assistance or care (such as pushing a wheelchair, assistance with dressing or assistance with walking), you must travel with a companion capable of providing the required assistance or care. Travelmarvel is unable to assist any passenger with walking, dining, boarding or disembarking any transportation vehicles (including river and ocean cruise ships and trains). To safely participate in embarkation and disembarkation you must be able to do so without the need for assistance. You must also be able to do so without unreasonably impacting other passengers’ safety and/or enjoyment. 

3. While Travelmarvel will make reasonable efforts to accommodate the special needs of disabled passengers, it is not responsible for any denial of services by any third party entities it has travel arrangements with, such as carriers, hotels, trains, restaurants or other independent suppliers, or for any additional associated expenses charges by those parties. 

4. Please note coaches, minibuses and 4WD are not equipped with wheelchair ramps. Many ships require the use of stairs to go between decks. Further, side by side docking may require passengers to climb and descend stairs to cross over vessels to disembark and embark at times. Travelmarvel ships occasionally sail through remote areas that do not have convenient docking facilities. In such circumstances it will be necessary for passengers to negotiate temporary gangplanks, tender boats, riverbanks and uneven surfaces. If the crew decide that it is not safe for a passenger to negotiate such operations, they may require passengers to stay on board. Due to the lack of infrastructure along the riverbanks, and absence of lifts on board vessels, wheelchairs will be of minimal use. Passengers who use a wheelchair should reconsider travelling on these tours. 

HEALTH & FITNESS 

A good level of health and fitness is required to participate on Travelmarvel’s holiday packages. In some destinations there are extensive sightseeing excursions by foot which include uneven ground and stairs. Mobility is needed for boarding or alighting coaches and ships. We recommend a visit to the doctor and dentist before travelling. It is your responsibility to advise Travelmarvelof any pre-existing medical conditions that may affect the normal conduct of a holiday package and the enjoyment of other guests. A Health, Fitness & Mobility Questionnaire will be provided and requested to be completed at the time of booking if you advise of any health, fitness or mobility issues. If your holiday package includes a Holland America cruise, you may be required to complete an additional Holland America form. Travelmarvel is not liable for any injury, illness, or loss of enjoyment which could have been reasonably prevented had we been made aware of a preexisting condition and been provided an opportunity to review it. We will not be responsible for any costs associated with cancellation penalties or the return of passengers from a tour, and a refund for lost touring cannot be claimed. 

VISA & PASSPORTS 

A passport that is valid for at least six months after you return home is required. Passengers must consult with the appropriate consulates to ensure that they have any applicable visas for countries included in the holiday package prior to departure. Passengers are solely responsible for meeting necessary passport and visa entry requirements and paying all associated costs. Travelmarvel is not responsible for delays or missed portions of the holiday package resulting from incorrect travel documents or visas. 

SHORE EXCURSIONS 

The timing of shore excursions on all river or ocean ship holiday packages may differ slightly for each package. Published times are a guide only and are subject to change without notice. It is impossible for large coaches to be used for some city sightseeing excursions and many towns and cities will be visited by way of walking tours. Venue closures outside of Travelmarvel’s control may affect our ability to operate some excursions. 

ENHANCE YOUR JOURNEY – OPTIONAL EXPERIENCES 

These select experiences are an additional cost to the land tour price. Minimum and maximum group numbers apply for the tour to operate and all tours are subject to availability and local conditions. Gratuities are not included on optional experiences. 

IF YOU NEED TO CHANGE OR CANCEL YOUR HOLIDAY 

If you want to change any part of your holiday arrangements after the invoice has been issued, we will do our best to make the change, but it may not be possible. Any request for changes must be made in writing by the person who made the original booking, or their travel agent. If it is possible to make the change, it will be subject to an administration charge and payment of any further costs incurred as a result of the change. 

CANCELLATION POLICY 

For all holiday packages in this brochure, Travelmarvel cancellation fees apply as follows (in addition to charges of any independent suppliers e.g.: airlines and hotels): 

Days of Notice Prior to Departure Fee Per Person 

100 days or more Loss of deposit 
99–61 days 50% of holiday package price 
60 days or less 100% of holiday package price 

For Wilderness Lodge Extensions, the following applies: 

Days of Notice Prior to Departure Fee Per Person 

100 days or more Loss of deposit 
99 days or less 100% of holiday package price 

All cancellations must be received in writing by Travelmarvel and are not effective until this notification has been received. If your holiday has commenced, 100% of the full holiday package price is charged. There is no refund for unused services or if portions of the holiday package are missed. Additional cancellation fees may also be charged in respect of accommodation reserved outside the holiday package dates. These cancellation fees are in addition to any fees that may be levied by Travelmarvel and your travel agent (if any). You acknowledge that the amounts estimated under the Cancellation Policy are reasonable and represent a genuine preestimate of Travelmarvel’s loss and are otherwise reasonably necessary to protect the legitimate interests of Travelmarvel. If you request changes after Travelmarvel has issued your documents, Travelmarvel may charge you an administration and processing fee of $70 per person in addition to any applicable cancellation fees 

CANCELLATION OF TICKETED AIRFARES 

A Travelmarvel cancellation fee of $50 per person applies for ticketed airfares, in addition to any airline cancellation fees that are applicable. 

CHANGES TO TICKETED AIRFARES 

If you wish to amend the date or touring on your ticketed air booking, a Travelmarvel amendment fee of $30 per person for the first change and $85 per person for any subsequent changes will be charged in addition to airline change fees and additional taxes that are applicable. If, for any reason, a name change to a ticketed airfare is required, a $125 per person name change fee will apply for every change in addition to any applicable airline fees. 

IF WE NEED TO CHANGE OR CANCEL YOUR HOLIDAY 

Travelmarvel endeavours to provide you with all the services confirmed to you at the time of your booking. However, we plan arrangements a long time in advance of your departure date using independent suppliers such as airline, hotels, etc., over whom we have no direct control. On occasions changes do have to be made, and Travelmarvel reserves the right to cancel or amend holiday packages/excursions accordingly. Group tours require a minimum number of bookings in order for the tour to be financially viable and to have a pleasant group atmosphere. In the event that adequate numbers cannot be achieved, it may be necessary to cancel a scheduled departure and offer the nearest possible alternative date (or a full refund of monies paid for arrangements made by Travelmarvel). 

ON HOLIDAY 

NOISE & VIBRATION 

You acknowledge and accept that some noise and vibration may be experienced and Travelmarvel is not liable to you for any such noise or vibration. 

SEAT ROTATION 

Passengers rotate seats in the coach daily so everyone enjoys window and front seating. In fairness to all passengers, no exceptions will be made. 

CHANGES DUE TO WEATHER 

Sometimes due to elements beyond our control it may be necessary to make alternations to our itinerary. The Blue River Safari and Niagara Falls cruise start operating mid-May. The Tundra Wilderness Tour is seasonal, departures in May and September may operate on a modified itinerary. The Athabasca Glacier Ice Explorer may not operate until early May, if unavailable a refund or alternative will be offered on tour. A number of sightseeing options are weather dependent. 

HOLLAND AMERICA LINE PACKAGE 

For guests who purchase Holland America Line’s ‘Have it all’ Premium Package the below conditions apply: 

Signature Beverage Package has a daily limit of 15 beverages, which includes all beverages priced at $11.00 USD or lower. Guests must order one beverage at a time; sharing of this package is not permitted. Signature Beverage Package excludes purchases made in Signature Shops, Mini Bar, In Room Dining. 

The Wi-fi Surf Package includes use of one device at a time, per person. Satellite transmissions are inherently slower than shore-side connections. The Surf Package may not allow for audio/video calling and streaming and the daily volume of data is restricted. One shore excursion is included up to $100 USD value or $100 USD off any one tour. ‘Have it all’ Premium Package is not redeemable for cash. 

VARIATIONS TO ITINERARIES 

URBWIV21 and URBWI14: April 14, 18, 25. Blue River Safari and lunch is not available. 

URBWIV21: April 14, 18, 25; September 5, 15. Glacier Bay is not available. Cruise to Hubbard Glacier in lieu of Glacier Bay. 

URBWIV21 and URBWI14: April 25; May 2, 9, 16. This tour will stay at Emerald Lake Lodge in lieu of Fairmont Chateau Lake Louise. 

URJWCV19 and URJWC12: April 27. Blue River Safari and lunch is not available. 

URJWCV19: April 27. September 7, 17. Glacier Bay is not available. Cruise to Hubbard Glacier in lieu of Glacier Bay. 

URJWCV19: September 17. Cruise ship is the Koningsdam. 

UREBEVV19 and UREBEV12: April 20. Blue River Safari and lunch is not available. 

URBEVV19: April 20, September 7. Glacier Bay is not available. Cruise to Hubbard Glacier in lieu of Glacier Bay. 

URBWBV14: April 25; September 12. Glacier Bay is not available. Cruise to Hubbard Glacier in lieu of Glacier Bay. 

URE16: August 23. Cruise departs from Québec City. Tour travels to Montréal for 2 nights followed by Québec for 2 nights. 

UREBWB23: September 3. Glacier Bay is not available. Cruise to Hubbard Glacier in lieu of Glacier Bay. 

UREBWI30 and UREBWI23: May 7. This tour will not stay at Emerald Lake Lodge in lieu of Fairmont Chateau Lake Louise. 

CRUISING - CABIN/SUITE/STATEROOM SELECTION 

Travelmarvel will make every effort to assign specific cabins, cabin numbers or locations on the ship if requested. If this is not possible, Travelmarvel reserves the right to make changes to cabin assignment within the category booked without prior notice. Where guaranteed-grade cabins are confirmed, the shipping company reserves the right to allocate cabins within the grade booked or better, regardless of their location or configuration. Ocean-View Stateroom tour price is based on Cat FF (Volendam, Zaandam) and Cat F (Koningsdam, Nieuw Amsterdam, Noordam, Zuiderdam). Verandah Stateroom or Vista Suite upgrades are available. 

Some of the images contained on the website and in publications are courtesy of:

A B C

abydos, Action Adventure Videos, Afonin Gennadiy, Age Fotostock, Aivolie, Alamy Stock Photo, Alan Obrien, Alan Dyer, Albatros Travel - Albatros Expeditions, Alberto Cassani, AlexAnton, Alex Couto, Alexander Spatari, Alxpin, Ama Lotus, Ami Parikh, Amman Rotana Hotel, Andrea Badrutt, Andrew Gregory, Andrew Hagen, Andrew Mayovskyy, Andril Shepelieu, Anna Jedynak, Aqnus Febriyant/Shutterstock, Archna Singh, Artie Photography, Artur Bogacki, Arpod Benedek 2020, | Photography, Ashit Desai, Aurora Village, Azman Jaka, AvigatoR, Anna Bieniek, Artistry Visions, Amtrak Pacific Surfliner, Andrea Klaussner 2018, Agurtxane Concellon

Backyard Bandits, Backyard Productions LLC, Banff & Lake Louise Tourism, Bartosz Hadyniak, Ben Goode, benedek, Bernina Express, Bhaya Cruises, Bhuminan Piyathasanan, Blaine Harrington III, blanscape, Blend Images LLC, Blue Planet Studio, Blue Train, BlurryMe, Boy Anupong, Bruce Davis, Bruno Morandi, Bruno Soares at Unsplash, Buena Vista Images, Bullet Train, Blake Jorgenson Photography, Brett Edmonds Photography, BENEDETTA BARBANTI

Carrigphotos, Cagri Ozgur, Camilla Se, caracterdesign, Catuncia, Chen Min Chun, Chris Amat, Chris McLennan Photography LTD, Chrisinthai, Christof Sonderegger, Christoph Benz, Christopher Martin, City of Albany, Clara Tuma, Claudine Van Massenhove, cmfotoworks, Coastal Pacific, Copthorne Hotel & Apartments Queenstown Lakeview, Coral Adventurer, CrackerClips Stock Madia,  Crowne Plaza Dead Sea, Camilla Rutherford, Club4traveler, Chobe Princess Safariboat, Copthorne Hotel and Resort Bay of Islands

D E F

Dan Avila Photography, Daniel Trans, Daniel Tran, Danny Photography, daphnusia, Darren Jew, David Kirkland, Deb Snelson Photography, Dreamstime.com, Bdemerzel21, Denis Tangney Jr, Design Pics, DHPP, Diego Grandi, Diego Sebastian Terze, Discovery Parks Rottnest, DoctorEgg, dolpinphoto, donbarlone, Donyanedomam, Doreen Lawerence at Nature's Lace Photography, Dreamer4787, Dana Brown, Dmitry Rukhlenko, Destination NSW

ecstk22, Edwardgutescu, Edward Haylan, El Questro Homestead, Emad Aljumah, Emerald Lake Lodge Field British Columbia, Emi Cristea, emperorcosar, Eric Suesskind, Erik Harrison, EyeEm, Edgar Bullon, Evan Dion, evan@evandion.com, Espen Mills, E Bell, PS Emmylou, Ellen Rooney

f11photo, Fabio Achilli, FiledIMAGE, Firefighter Montreal/Shutterstock, Finn stock, Flam Railway, Flightlevel80, Francesco Meroni, Franco Tollardo, Frank Rothe

G H I

Georgios TsichlisGeribody, GERGO RUGLI gerirugli@gmail.com, Giacano Augugliaro, Givaga, Glacier Express, Glenn Pary, Goddard Photography, GOTO_TOKYO, Goryu, Graeme Murray, Graham Oliver, Graham Werner, Great Bear Lodge, Great Southern Rail, Grobler du Preez, Grouse Mountain, Guenter Guni, Guitar Tawatchai, Great Journeys of NZ, Griffin Gyr

hadynyah, Hagen Meischner, Hannah Puechmarin, Harald Nachtmann, Heliart, Holland America Line, Hyunwoo Yoon, Hurtigruten, Heritage Adventurer

Ignacio Palacio - IP Travel, Imagebroker, ImageDB26, Indian Pacific Rail, Indraneel Majumdar, Insung Jeon, irakite

J K L

Jaap Hart, Jack Kinny, Jacobite, Jaideep Oberoi, JGalione, Janette Asche, Jan Miko, Jan Willem van Hofwegen, Janice and Nolan Braud / Alamy Stock Photo, Janoka82, Jason Edwards, Jason Row, Jean-Francois Peron, Jenn Explores, Jennifer Schmidt at Unsplash, Jeremy Woodhouse, Jesse Collins at Unsplash, Jetlinerimages, Jetwing Yala, Jewels Lynch Photography, jimfeng, Joao Inacio, Joe Daniel Price, Jon Arnold Images Ltd, John Bracegirdle, John Carnemolla, John Crux Photography, Johnny Giese, John Morrison, Jonathan Korner, Jong-Won Heo, JopsStock, JR Photography, Josef Skacel, Juergen Sack, Julieanne Birch, Justa Jeskova Photography, Jenna Victoria

Katia de Juan, Keertan Zala, Kelly Slater, Kevin Miller, Kevin Russ, Khoroshunova, Kieran Stone, Kings Canyon Resort, Korkuson Rodaree, Krista Eppelstun, Kwest, Kyslynskyy, Kwipark, Kierran1, Kristian Dale, Kelly O'Keeffe

Lab Photo, Lady Eleganza, larigan 2005@bdlphotographer.net, Larissa Bergemann, Laura Cerman, Laurie Chamberlain, Lauri Patterson, Lazy Bear Lodge, Leonid Andronov, Les Jardins du Marais, luchezar, Luciano Mortula, laurenpretorius

M N O P

Macniak, Manjik photography, Manuel Romaris, Maligne Canyon Wilderness Kitchen, Mantra on the Esplanade, Marco Ossino, Margaret Leehane, Marimo_3d, Mat Hayward Photoraphy, Matsumoto Hotel Kagetsu, Matteo Colombo, Maximilian Muller, McKinley Explorer, MelanieMaya, merc67, Michael Fuller, Michael Krakowiak, Michael Nolan, Michael R. Baynes, Michelangelo Oprandi, Michael Thirnbeck, Michel Verdure, mikroman6, Mina Ryad, Mitch P, MGallery, Mjucha, Monkey Mia Dolphin Resort, MS Serenity, MV Ocean Atlantic, Marco_Piunti, Mekdet

naihei, Natalie Maro, narvikk, Nick Pincott Photography, Nicolas Dumont, Nikada, nimu1956, Nina Dietzel, Nitsawan Katerattanakul, Ni Qin, Noble Caledonia Princess Eleganza, Noble Caledonia Caledonian Sky

Oliver Strewe, Onfokus.com, Ondrejprosicky

Pajar Pawel, Palladio Hotel Buenos Aires, Patrick J Endres, Paulharding00, Paul Zizka Photography, Pawel Pajor Photography, Peppers Bluewater Resort, Peter Adams, Peter Baas Fotografie, Peter David Robinsn, Peter Eve, Peter Unger, Peter Walton, Pham Hung, PhongTranVN, Picasa 2.0, picturetom, Piero Damiani, pinglabel, Plateresca, Poike, powerofforever, pr3m-5ingh, Prasit photo, panida wijitpanya, Paul Souders, Pal Teravagimov

Q R S T

Qing Yuan Su, Quynh Anh Nguyen

R7 Photo, Rachel Stewart, Rafael Ben-Ari, Ramunas Bruzas, Ralf Hettler, Renato Granieri, Rhaetische Bahn, Richie Wato, Rikke Pødenphant, Ripple100, rmnunes, Rob Annesley, Rob Nijhuis, Robert Postma, Robert van Waarden, Robson Hatsukami, Rocky Mountaineer, Roman Babakin, Roman Slavik 2019, Roop Dey, Rudi Ernst, Rui Ribeiro, Russ Bishop, RV Apsara, RV Rajmahal, Ryan Hoi, Rydges Auckland, Ricky Batista, Roger de la Harpe, RAC Monkey Mia Dolphin Resort, Rodd Young

Saiko3p, Samot, Sanctuary Yangzi, Sandra Petrowitz, Sangkhom Hungkhunthod, Saptarsio Sasmal, Sasipa Muennuch, Satoshi Kawase, Scott Masterton, sculpies, Sea Crest Beach Hotel, Sean Pavone, Sean Scott 2021, Seaview Motel, sergwsq, Simon Bradfield, Shotover Jet Queenstown, Shutterstock, Skouatroulio, Social Media Hub, SolStock, Sonesta Moon Goddess, Sopotnicki, sorincolac, Southern Lightscapes, Squamish Lilwat Cultural Centre, Stefan Cristian Cioata, Stefan Schlumpf, Stephen Mason, Stepmar@gazeta.pl, Steve Daggar, Steve Lovegrove, Steve Strike, Stock Library Photo from Outback Photographics NT, StockByM, StockPhotoAstur, Suzanne Rushton Photography, Shawn.ccf

Tai GinDa, tawatchaiprakobkit, Thanh Ngoc Tran, Thegrimfandango, Thienthongthai Worachat, Thomas Haupt, Tim Gunns, Tom Roche, Tobias Helbig, Tomasz Kowalski ,Tomasz Skoczen, Torsakarin, Tourism and Events Queensland, Tourism New Zealand, Tourism NT, Tourism Western Australia, Tourism Queensland, Toy Train, trabantos, Tranzalpine, Travelmarvel Contemporary River Ship, Troyana, Tugodi, Tuul and Bruno Morandi, tokyu-stay-hida-musubi-no-yu-restaurant, Tokyu-Stay-Hida-Musubi-No-Yu, tim phillips photos

 

U V W Y Z

ugurhan, Ulrike Hammerich, Unai Huizi

val_shevchenko, Viacheslav Lopatin, Vicki Smith,Vietnam Stock, Vikror Posnov, Vincent Jr, Visit Victoria, visualspace, VitalyEdush, VIKTOR POSNOV, Vincent Demers, V Vornicov, Victoria Jenna

Westend61, Wendy Meoler, WitR, WICHIAN_DUANGSRI, www.Travel-the-World.ro, www.espenmills.no

xu's Studio

Ye Chan Lee, YinYang, Yuri Choufour

Zedspider, Zheka-Boss

 

OTHER

2015 Kite_rin, 2016 AustralianCamera, 2016 poemnist, 2017 Laszlo Konya, 2017 Yunsun_Kim, 2018 paulmichaelNZ, 2019 cb_travel, 2019 MXW Stock, 2020 LyndonOK, 2020 puyalroyo