Overnight Hotel Stays
Private Airport Transfers
Welcome Home Voucher
Friends & Family Voucher
Custom-made Travel Accessories
Member-only Competitions and Events
24/7 Online Access to Traveller Club
Accessing Traveller Club
How do I become a member of Traveller Club?
I’m an existing Traveller Club member, how do I login to the Traveller Club?
My companion and I use the same email address, can we both access the Traveller Club?
Can I still book through a travel agent and receive membership benefits?
Will I have my own membership number, or will it be shared with a partner?
Will I receive a Traveller Club membership card in the mail?
How is my level determined and do I have to travel to maintain my membership?
Do I need my membership number when making a booking?
It appears you have the wrong membership level for me, can you correct it?
What happens to my tier level if I cancel my trip?
Can my travelling companion redeem benefits applicable to my level if I am paying for both?
Can my friends and family redeem my Traveller Club membership benefits?
What private airport transfers benefits do I receive if I live outside the free home-transfer zone allowance?
Should the overnight hotel stay(s) benefit not align with my booking or travel plans and booking, what are my options?
Can my travelling companion redeem the private return airport transfers too?
Terms and Conditions
Terms & Conditions
Membership is free and will be automatically granted upon booking a Travelmarvel trip of 7 days or more. Benefits featured are redeemable when booking a Travelmarvel trip of 7 days of more, and are redeemable based on the trip number a guest is departing on, regardless of membership tier. Bookings for land and air tours of less than 10 days are not eligible for Overnight Accommodation benefit. Eligible trips booked with other APT Travel Group brands (namely APT and Botanica World Discoveries) count towards your membership level, however benefits are not redeemable when travelling with Botanica World Discoveries. Travelmarvel reserves the right to review or alter benefits at any time without notice.
Welcome Home voucher -This voucher is issued on completion of a Travelmarvel, APT or Botanica World Discoveries tour of 7 + days, is valid for 6 months and valued at $100 per person. This voucher can only be redeemable when applied towards a future Travelmarvel, APT or Botanica World Discoveries tour of 7+ days provided the booking is made by the expiry date on the voucher, for travel any time. Only one voucher per person, per booking is permitted. The voucher can only be used by the member ONLY and can be combined with other offers unless specified. Trips on other APT Travel Group brands (i.e. Captain’s Choice) are not valid for voucher redemption, unless otherwise advised as a special promotion. The voucher cannot be used towards ‘By Invitation’ or ‘You’re Invited’ tour series nor can it be taken as a cash payment. If a Welcome Home voucher is applied to a booking and the booking is cancelled before departure, the voucher will be deemed invalid.
Friends & Family voucher - Travelmarvel, APT or Botanica World Discoveries members will also receive the Friends & Family voucher which the member can pass on to their friend or family member. This voucher cannot be used by the current Travelmarvel member. The friend or family member must be a new customer and a new booking. It is valid for 6 months and valued at $100 per person. This voucher can only be redeemable when applied towards a future Travelmarvel, APT or Botanica World Discoveries tour of 7+ days provided the booking is made by the expiry date on the voucher, for travel any time by a friend or family member. Only one voucher per person, per booking is permitted. This voucher cannot be used on other APT Travel Group brands (i.e. Captain’s Choice) nor can it be taken as a cash payment.
Private airport transfers - The 40km or 60km radius is defined by the Transfer Operator from your home address to selected airports including Adelaide, Brisbane, Cairns, Canberra, Darwin, Gold Coast, Hobart, Melbourne, Newcastle, Perth, Sunshine Coast, Sydney, Auckland, Wellington, Christchurch and Queenstown. Limit of one free transfer per booking and Travelmarvel guests are required to arrange the transfers directly with the Transfer Operator (details will be provided with documentation). Members outside of the zones, as determined by the Transfer Operator, will receive a $100 per person credit on their booking.
Overnight hotel stay - Platinum members will receive one night pre or post-tour accommodation and Diamond members will receive two nights pre or post-tour accommodation. This offer is valid per booking (not per person) and the value is capped at $350 per room, per night. Maximum value per booking is $350 for Platinum and $700 for Diamond. Surcharges will apply if costs exceed allowed amount. Accommodation is available at select pre and post night hotels listed within the current Travelmarvel brochure and is subject to availability. If the hotel is unavailable, members will receive a $100 per person credit, per night. If the pre or post night accommodation booking is cancelled by the member, any applicable cancellation fees will be charged to the member. *Land and air tours of less than 10 days are not eligible to receive the overnight Accommodation benefit.
Travel Kit - One ticket wallet will be issued per booking, all other items are issued per person.