River Cruising, Land & Rail Journeys
We are very excited to have you join us on what is sure to be an unforgettable trip through Asia very soon. Below are a few key bits of information you will want to know before departing on your Asian adventure.
Visa requirements are subject to change, and it is your responsibility to ensure you meet the requirements for all countries visited. Travelmarvel cannot obtain visas on your behalf. If you require further assistance, please contact your local consulate prior to travel. No refund is offered for lost touring if you do not meet these visa requirements.
For the most up to date visa and travel advice please make sure to check the relevant travel advice websites (ex. SmartTraveller), contact your local consulate and/or Visas Direct.
Australia - www.smartraveller.gov.au/destinations/asia
New Zealand - www.safetravel.govt.nz
All Australian and New Zealand passport holders must obtain a Vietnam Visa. We recommend obtaining an electronic visa (E-visa) prior to departure at least 30 days prior to departure.
You must check your details are correct when applying for a Vietnam visa. The visa details must match your full name and date of birth as per your passport. Any errors or name omissions may result in you being refused entry. You may be charged an additional fee on arrival to correct the visa error and to be issued an emergency visa.
PLEASE CHECK THE FOLLOWING:
Please refer to your Tour Code, your documentation and Visa Checklist for the below information:
Download Travelmarvel's Vietnam Visa Checklist
Please Note: When entering Vietnam via the Mekong River please use your embarkation date on to your Mekong River cruise and not the actual border crossing date. This is to cover for any unforeseen circumstances where we may cross the border sooner than the date stated in the itinerary.
Please Note: If you have additional nights either end of your tour please ensure to provide your arrival and departure dates and the city in Vietnam.
All Australian, New Zealand and UK passport holders must obtain a Cambodian Visa.
You must check your details are correct when applying for a Cambodia visa. The visa details must match your full name and date of birth as per your passport. Any errors or name omissions may result in you being refused entry. You may be charged an additional fee on arrival to correct the visa error and to be issued an emergency visa.
Please note:
To view the relevant entry and exit points/days required for visa application, please refer to the below information. The entry date we supply is the date you arrive in to Siem Reap Angkor Airport, Cambodia.
Please refer to your itinerary for your Tour Code.
Download Travelmarvel's Cambodia Visa Checklist
Please Note: If you have additional nights either end of your tour please ensure to provide your arrival and departure dates and the city in Cambodia.
Cambodian E-Arrival Customs Declaration
You are now required to submit the Cambodia e-Arrival Card within 7 days before your arrival. The QR code is valid within 7 days to the arrival date only, so you should download the QR code in advance and keep your QR code (print or capture the screen shot). You will need to show your QR code at the immigration counter. Having the QR code in advance will avoid the long waiting at the airport as internet connection is not available all the time or may not have access to an electronic device.
Instructions:
Please Note: Only applicable if you are arriving into Siem Reap Angkor International Airport. If you are entering Cambodia via Mekong River Cruise this would not be required.
No Visa required for stays of up to 90 days.
Please also refer to the Smart Traveller Website: www.smartraveller.gov.au/destinations/asia/japan
No Visa required for stays of up to 90 days.
You may be required to register on the Korean Q-code registration system(https://qcode.kdca.go.kr/qco/index.do?lang=en) prior to arrival or to complete a health questionnaire on arrival. Further information is available on the Republic of Korea Embassy or Consulate for the latest requirements for Australians.
Please also refer to the Smart Traveller Website: www.smartraveller.gov.au/destinations/asia/south-korea-republic-korea
All Australian, New Zealand and UK Passport holders is required to obtain an Indian Visa prior to departure. You must submit the e-Visa no less than 4 days and no more than 120 days prior to entry into India.
Please visit the official government website and fill in the application form: https://indianvisaonline.gov.in/evisa - just follow the prompts on this website.
Important Notice
As per the Interim Suspension Order issued by the Supreme Court on 02nd August 2024, the online visa application implemented through the visa web portal www.srilankaevisa.lk has been deactivated with immediate effect.
Until further notice, all applicants should follow the details below when applying for a visa: (You must hold a passport valid for a minimum period of six months from the date you arrive in Sri Lanka)
Visit Visa (30 Days Single Entry)
Available on arrival at the port of entry.
Sri Lanka has introduced Digital Arrival & Departure Cards, which can be completed three days prior to travel.
For the most up to date visa and travel advice please make sure to check the relevant travel advice website: www.smartraveller.gov.au/destinations/asia/sri-lanka
All Australian and New Zealand Passport Holders can enter China without a visa for no more than 15 days for tourism.
You should contact the nearest Chinese embassy/consulate to confirm visa eligibility and other travel requirements.
For the most up to date visa and travel advice please make sure to check the relevant travel advice website: www.smartraveller.gov.au/destinations/asia/china
You must complete a Singapore Arrival Card (SGAC) before arriving in Singapore. You may need to present your SGAC acknowledgment email with supporting documentation to the airlines at check-in.
Please also refer to the Smart Traveller website: www.smartraveller.gov.au/destinations/asia/singapore
Please also refer to the Smart Traveller website: www.smartraveller.gov.au/destinations/asia/malaysia
You can get a visa exemption for up to 30 days on arrival (restricted to 2 entries per calendar year). The visa exemption is strictly for tourism purposes only.
Please also refer to the Smart Traveller website: www.smartraveller.gov.au/destinations/asia/thailand
If you have a food allergy or medical condition which needs to be managed on tour, please advise your Booking Agent before departure, and inform your Tour Director on arrival. It is also worth packing a small medical kit, as though there will be pharmacies along your tour, they can be difficult to access, and a prescription may be required for some medications.
Suggested Packing List:
Each passenger is entitled to take one piece of luggage that does not exceed 20kg (44lbs) and 160cm when all dimensions are added together.
When packing, we recommend casual and comfortable clothing. Consider the season of the destination you are travelling to. More information on specific countries climate can be found in our extensive travel guides.
Some countries are very conservative, and you should dress accordingly. As a general guideline, shoulders and knees should be covered (for both men and women) when entering buildings of a religious nature and family homes. When entering temples and pagodas, shoes and socks may need to be removed. Smart casual clothing is acceptable when you dine at restaurants, or on board. Guests are not permitted to enter restaurants barefoot or wearing bathing attire.
Dining
All meals are prepared by our onboard chefs and consist of Western and Asian-style cuisine.
Please note that special dietary requirements will need to be advised to Travelmarvel prior to your sailing to ensure that we are able to cater for this.
Beverages
International wine is available with lunch and dinner. Soft drinks, juice, and coffee are available all day. International wine, beer and spirits can be purchased outside of meal times from the bar and charged back to your room account.
Dress Code
For excursions casual, comfortable clothing and flat shoes are recommended. Your luggage should include a breathable windproof/waterproof jacket, warm jumper, warm hat, hat with brim and walking trousers/shorts. It is also advisable to pack several smart casual outfits for evenings and a more formal clothing for the Welcome Dinner.
Laundry
Laundry and pressing services are available on board. Price lists will be available in your cabin. For safety reasons, it is not permitted to use an iron in your cabin. Please note that due to the remoteness of the cruise, the prices can be higher than standard.
Currency
The accepted currency on board Travelmarvel Mekong River cruises in Vietnam and Cambodia are US Dollars. Only Debit Cards, Credit Cards or cash are accepted as payment onboard the cruise.
For purchases off the ship, we recommend carrying a small amount of local currency for markets, otherwise credit, debit or traveller cards are recommended.
Please note that some prepaid traveller cards do not work in Asia, for that reason we recommend passengers bring a credit card as a backup should this occur.
Dining
Great cuisine is an integral part of your Travelmarvel experience, and we ensure that many of your dining events will be memorable holiday experiences. We pay careful attention to the negotiation of our menus, to ensure choice and a healthy variety of quality food that caters to all tastes is offered.
Meals that are included in your tour price are clearly indicated on your itinerary.
* Dietary requests will always be taken into consideration and fulfilled where possible, but they cannot be guaranteed. If you have special dietary requirements, please contact us as soon as possible.
Personal Expenses
You will need money to cover refreshments, meals (when not included) and activities on free days. You may also wish to budget for non-touring activities that do not appeal to everyone but will be made available, such as scenic flights, helicopter rides or cruises, to mention but a few.
Dress Code
For excursions casual, comfortable clothing and flat shoes are recommended. Your luggage should include a breathable windproof/waterproof jacket, warm jumper, warm hat, hat with brim and walking trousers/shorts. It is also advisable to pack several smart casual outfits for evenings.
Laundry
Each hotel will have a separate policy when it comes to laundry, but generally if your tour is staying 2 nights or more at a hotel there will be an opportunity to have your clothes laundered for a cost.
Train Travel
Often on smaller train departures there may not be enough seats in First Class to accommodate groups or it may not be possible to secure seats for all guests. Therefore, guests may be booked in Second Class to ensure the group remains together.
Dining
Great cuisine is an integral part of your Travelmarvel experience, and we ensure that many of your dining events will be memorable holiday experiences. We pay careful attention to the negotiation of our menus, to ensure choice and a healthy variety of quality food that caters to all tastes is offered.
Meals that are included in your tour price are clearly indicated on your itinerary.
* Dietary requests will always be taken into consideration and fulfilled where possible, but they cannot be guaranteed. If you have special dietary requirements, please contact us as soon as possible.
Personal Expenses
You will need money to cover refreshments, meals (when not included) and activities on free days. You may also wish to budget for non-touring activities that do not appeal to everyone but will be made available, such as scenic flights, helicopter rides or cruises, to mention but a few.
Dress Code
For excursions casual, comfortable clothing and flat shoes are recommended. Your luggage should include a breathable windproof/waterproof jacket, warm jumper, warm hat, hat with brim and walking trousers/shorts. It is also advisable to pack several smart casual outfits for evenings.
Laundry
Each hotel will have a separate policy when it comes to laundry, but generally if your tour is staying two nights or more at a hotel there will be an opportunity to have your clothes laundered for a cost.