Australia Land Touring
Travelmarvel's Health & Safety Protocols
Traditional Coach Tours, 4WD Adventures and Rail Journeys
As we prepare to welcome you on one of our Australian tours, we have made a few changes to ensure that you, your fellow travellers and our crews are kept safer than ever. The wellbeing of everyone onboard has always been of paramount importance, and we have taken steps to elevate our health and hygiene measures further still so that you can travel with Travelmarvel with complete confidence.
Health screenings and COVID-19 testing as required, enhanced sanitation and small group excursions are just some of the changes you will see – though the quality of the service, dining, relaxation and enjoyment that you will experience will remain at the same high standard as they always have.
Before you Leave Home
Vaccination
All our guests must be fully vaccinated against COVID-19 to travel with us. Vaccination status must adhere to the state or territory requirement at the time, which may mean boosters are required. Vaccines need to be up to date.
Prior to your tour we require you to upload your Government issued vaccination certificate to our secure portal for us to record that you are fully vaccinated (we won’t keep a copy of the certificate). During your tour you may need to show your Government issued vaccination certificate.
Travel Insurance
Consider protecting your travel plans with a travel insurance policy that’s right for you. Ask our travel experts to quote on an nib Travel Insurance policy.
COVID-19 Testing
Testing for COVID-19 will be conducted in line with State government health advice at the time. We recommend you bring a supply of Rapid Antigen Test should they be needed. Self-Drive visitors to our Wilderness Lodges in the Kimberley will need to present a negative Rapid Antigen Test result in order to stay at the lodge.
Health Screening
You will be asked to complete a Health Questionnaire prior to your departure, which must be handed to your crew on arrival.
Airlines
In addition to APT Travel Group’s Safe Journeys guidelines, the airline you are flying with will have their own guidelines. We ask guests to check these prior to departure.
While you are travelling with Travelmarvel
Social Distancing
Where possible, we will ensure small group sizes to allow for social distancing; and we are working with local health authorities, and other key partners to ensure that our stringent health and safety standards are met while you are on tour with us. Please note where social distancing is not possible, you may be required to wear a face mask.
On Tour Cleaning
We have increased cleaning aboard all vehicles/aircraft whereby frequently touched surfaces will be regularly cleaned with hospital grade cleaning products. Hand sanitiser will be available on all our vehicles/aircraft at all times. Vehicles/aircraft will undergo deep cleaning between tours.
Masks
The use of face masks will be in-line with State government health advice at the time. We recommend you bring a supply of face masks should they be needed.
Infection Response Protocols
Guests who present with any COVID-19 symptoms will likely be required to take a test and immediately isolate alongside any members of the same travelling party sharing a room. Our crew and staff will work through the necessary testing requirements, you will be in safe and caring hands. Our aim is to minimise disruption to all passengers when this occurs.
Health & Safety Features
Healthy Crew
Delivering your dream holiday requires a healthy and happy crew and we’ve taken their health, safety and COVID-19 prevention training to the next level. Every member of your Travelmarvel team will have undertaken industry recognised COVID-19 training in areas of health and hygiene and they will conduct regular COVID-19 tests.
Suppliers
All the wonderful suppliers we partner with across Travelmarvel's tours will meet any COVID-19 regulations and have increased cleaning protocols.
Explore More
Flexible Bookings
We have a range of covers to give you added flexibility. Like our Deposit Peace of Mind Guarantee, which allows you to cancel and move your deposit to another date or trip. And you can secure your place for up to seven days without paying a deposit.
Book with Confidence
Travelmarvel has a long history of caring for Australian travellers. We understand freedom and flexibility is important when making holiday plans. That's why when booking with us, we'll support you if plans change, and ensure your health and safety is our highest priority.
Safe Journeys
Your health – and that of your family, as well as our staff and crew – is Travelmarvel’s highest priority. You can rely on our industry-leading health protocols, including full COVID-19 vaccination requirement, to help ensure everyone’s health and wellbeing.